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EXECUTIVE SUMMARY

DNA of Engagement: How Organizations Create and Sustain Highly Engaged Teams

Teams are a highly effective and economical way for organizations to become more fluid, agile, and efficient in response to constantly changing business needs. As a continuation of the research The Engagement Institute™ has conducted over the past five years, we now focus on engagement at the functional team level: the inherent characteristics of those that are highly engaged and best practices that help organizations foster high levels of team engagement. Of the many themes we heard through our surveys, interviews, focus groups, and discussions with engagement leaders, these four stand out as important to driving a team culture of engagement:

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Case Studies CarMax: Philanthropy, Recognition, and Measurement Lead to Greater Team Engagement (DNA of Engagement: Highly Engaged Teams)
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Executive Summary DNA of Engagement: How Organizations Create and Sustain Highly Engaged Teams
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Key Business Issues (25 pgs) DNA of Engagement: How Organizations Create and Sustain Highly Engaged Teams
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