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27 October 2017 / Article
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Copy LinkDigital transformation means culture change. Popular management models such as Total Quality Management and Six Sigma, with their relentless focus on flawless execution, once offered companies a path to competitive advantage. In the digital economy, however, an obsessive focus on perfection can stifle innovation, as can corporate values such as risk-aversion. Read how L’Oréal, Travelex, Haier, GE, and other early adopters of digital transformation have instead cultivated risk-taking, experimentation, and openness to outsiders to stay ahead of new technologies and business models.
Digital transformation means culture change. Popular management models such as Total Quality Management and Six Sigma, with their relentless focus on flawless execution, once offered companies a path to competitive advantage. In the digital economy, however, an obsessive focus on perfection can stifle innovation, as can corporate values such as risk-aversion. Read how L’Oréal, Travelex, Haier, GE, and other early adopters of digital transformation have instead cultivated risk-taking, experimentation, and openness to outsiders to stay ahead of new technologies and business models.
Former Principal Researcher, Human Capital
The Conference Board
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