The Conference Board uses cookies to improve our website, enhance your experience, and deliver relevant messages and offers about our products. Detailed information on the use of cookies on this site is provided in our cookie policy. For more information on how The Conference Board collects and uses personal data, please visit our privacy policy. By continuing to use this Site or by clicking "OK", you consent to the use of cookies. 

Driving Digital Transformation: Why Culture and Structure Matter


October 2017 | Executive Summary

Digital transformation means culture change. Popular management models such as Total Quality Management and Six Sigma, with their relentless focus on flawless execution, once offered companies a path to competitive advantage. In the digital economy, however, an obsessive focus on perfection can stifle innovation, as can corporate values such as risk-aversion.  Read how L’Oréal, Travelex, Haier, GE, and other early adopters of digital transformation have instead cultivated risk-taking, experimentation, and openness to outsiders to stay ahead of new technologies and business models.



Support Our Work

Support our nonpartisan, nonprofit research and insights which help leaders address societal challenges.

Donate

AUTHOR

MaryYoung1.jpg

Mary B. Young, D.B.A.

Principal Researcher, Human Capital
The Conference Board

FILTER BY CENTER

Our Experts

BartVanArk1.jpg

Bart van Ark

Executive Vice President & Global Chief Economist; Program Director, CFO: Fortune 250 Council

MaryYoung1.jpg

Mary B. Young, D.B.A.

Principal Researcher, Human Capital

GadLevanon.jpg

Gad Levanon, PhD

Vice President, Labor Markets

CarolCorrado1.jpg

Carol Corrado

Senior Advisor and Research Director, Economics Program

AbdulErumban.jpg

Abdul Erumban

Senior Research Fellow

OTHER RELATED CONTENT

PRESS RELEASES & IN THE NEWS