Global Business Services Council EMEA
The Conference Board uses cookies to improve our website, enhance your experience, and deliver relevant messages and offers about our products. Detailed information on the use of cookies on this site is provided in our cookie policy. For more information on how The Conference Board collects and uses personal data, please visit our privacy policy. By continuing to use this Site or by clicking "OK", you consent to the use of cookies. 

About the Council

The Council is designed exclusively for senior executives who drive global business and shared services organizations in selected countries and industries in EMEA. Members navigate their biggest issues and learn faster and more innovative approaches to shared problems. They work with selected peers, decide on the topics of discussion themselves, and enjoy candid exchanges of insights and best practices in a confidential, vendor- and consultant-free environment.


  • Digitalization of support functions, AI, robotics, machine learning
  • Customer satisfaction, net effective and NPS, stakeholder management, service design
  • Workplace of the future, people and capabilities, attracting and retaining talent, including millennials

Who Should Join?

Members will be the most senior executives who drive the global business/shared services within their global organizations.

Interested in joining? Fill out a simple form to talk to a membership development team member.
Learn More
Kai-Eberhard Lueg

Meet your Program Director

Kai-Eberhard Lueg

Chief Operating Officer, Siemens Global Business Services

Read Bio  

Council Membership

Relationships with trusted peers in a unique environment of confidentiality—that's the core of the Council experience.

Global Business Services Council EMEA

Save time, navigate complexity, and get Trusted Insights for What's AheadTM. Find out how you can join an exclusive community of peers in your field and start reaping the benefits of Membership.

Apply Now