HSBC—Leveraging Al for Identifying and Providing Reskilling
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HSBC—Leveraging Al for Identifying and Providing Reskilling

July 21, 2021 | Article

HSBC, a prominent international bank, is an excellent example of an organization that has realized the importance of reskilling its workforce and creating paths for career mobility. For the bank, meeting the future goals for learning and development (L&D) entailed both thinking differently about their L&D strategy and elevating the learners’ experience through AI technology.

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AUTHORS

Jennifer R.Burnett, PhD

Principal Consultant
TiER1 Performance

LyleYorks, EdD

Distinguished Principal Research Fellow, Human Capital
The Conference Board

Michellana Jester, EdD

Distinguished Principal Research Fellow, Human Capital
The Conference Board

VivianJaworsky

Former Manager, Executive Programs
The Conference Board




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