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Artificial Intelligence for Learning & Development

As AI technology becomes more widely available, organizations have the opportunity to leverage its capabilities in maximizing relevant and effective learning opportunities. These investments will benefit the learner, the organization, and the L&D professional.

CASE STUDIES

HSBC, a prominent international bank, is an excellent example of an organization that has realized the importance of reskilling its workforce and creating paths for career mobility. For the bank, meeting the future goals for learning and development (L&D) entailed both thinking differently about their L&D strategy and elevating the learners’ experience through AI technology.

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AUTHORS

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Jennifer R. Burnett, PhD

Principal Researcher, Human Capital
The Conference Board

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Lyle Yorks, EdD

Distinguished Principal Research Fellow
The Conference Board

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Michellana Jester, Ed.D.

Distinguished Principal Research Fellow
The Conference Board

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J. Keith Dunbar, EdD

Distinguished Principal Research Fellow
The Conference Board

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Vivian Jaworsky

Research Analyst, Human Capital
The Conference Board

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