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As AI technology becomes more widely available, organizations have the opportunity to leverage its capabilities in maximizing relevant and effective learning opportunities. These investments will benefit the learner, the organization, and the L&D professional.
HSBC, a prominent international bank, is an excellent example of an organization that has realized the importance of reskilling its workforce and creating paths for career mobility. For the bank, meeting the future goals for learning and development (L&D) entailed both thinking differently about their L&D strategy and elevating the learners’ experience through AI technology.
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