Artificial Intelligence for HR Technology & Operations
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AI for HR

Artificial Intelligence for HR Technology & Operations

/ Report

AI offers the opportunity for exponential improvements in HR, and the HR technology & operations (HRTO) leader has a key role in building out the strategy and successfully implementing these advanced solutions. However, many HRTO professionals we spoke to report they have not made as much progress as they thought they would in this area. In this report, we share insights and highlight best practices from HRTO leaders for creating a case for technology change, identifying and mitigating risks, building partnerships with key stakeholders, and reskilling the HR team to be able to fully optimize the benefits of AI.

AI offers the opportunity for exponential improvements in HR, and the HR technology & operations (HRTO) leader has a key role in building out the strategy and successfully implementing these advanced solutions. However, many HRTO professionals we spoke to report they have not made as much progress as they thought they would in this area. In this report, we share insights and highlight best practices from HRTO leaders for creating a case for technology change, identifying and mitigating risks, building partnerships with key stakeholders, and reskilling the HR team to be able to fully optimize the benefits of AI.

Authors

Jennifer R. Burnett, PhD

Jennifer R. Burnett, PhD Jennifer R. Burnett, PhD

Principal Consultant
TiER1 Performance

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Calvin Rong

Calvin Rong Calvin Rong

Former Research Analyst, Human Capital
The Conference Board

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