E-mail Management and Distribution Tools?A Primer
Our Privacy Policy has been updated! The Conference Board uses cookies to improve our website, enhance your experience, and deliver relevant messages and offers about our products. Detailed information on the use of cookies on this site is provided in our cookie policy. For more information on how The Conference Board collects and uses personal data, please visit our privacy policy. By continuing to use this Site or by clicking "ACCEPT", you acknowledge our privacy policy and consent to the use of cookies. 

E-mail Management and Distribution Tools?A Primer

Email management strategy helps companies meet customers’ expectations of service and security, and government regulatory expectations for discovery.Best practices for managing an organization’s customer email communications consist of four areas of focus:

  • Accuracy and consistency of customer responses
  • Meeting customer expectations of quick responses
  • Meeting legal requirements of data retention and accessibility
  • Security of customer communications


OTHER RELATED CONTENT

RESEARCH & INSIGHTS

CONFERENCES & EVENTS

2026 Corporate Communications Event

2026 Corporate Communications Event

March 05 - 06, 2026 | (Brooklyn, NY)

The AI Leadership Summit

The AI Leadership Summit

November 18 - 19, 2025 | (Brooklyn, NY)