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Change, Transformation & Organization Design Conference

MAY 18 - 19, 2023

NEW YORK, NY

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  • About
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Organizations are facing intense pressure to remain agile and adapt to new priorities, operating models, and trends. The 2023 Change, Transformation, and Organization Design Conference from The Conference Board will explore the latest insights and case studies on developing and implementing strategies, structures, and cultures to drive transformational change in their organizations. Join us in NYC to explore emerging best practices and new approaches for the dynamic future that we all face.

Who Should Attend: This conference is designed for change and organization design leaders, practitioners and executives responsible for transformation and direction setting enterprise-wide or at the business unit level.

  • Speaking Opportunities: speaking@tcb.org
  • Marketing Partnerships: allison.nilsen@tcb.org 

Speakers

Stephen

Stephen Youngwood Stephen Youngwood

CEO
Sesame Workshop

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Laureen

Laureen Knudsen Laureen Knudsen

Program Director, Divisional Chief Operating Offic…
The Conference Board

Read Bio

Fletcher

Fletcher Previn Fletcher Previn

SVP & Chief Information Officer
Cisco

Johann

Johann Laville Johann Laville

Chief Learning Officer, Global Learning & Develop…
Merck & Co., Inc.

Read Bio

Shannon

Shannon Garcia Shannon Garcia

Global Chief Operating Officer & Chief Transforma…
Yum! Brands

Read Bio

Karen

Karen Kocher Karen Kocher

Global General Manager, Future of Work, Workforce …
Microsoft

Read Bio

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Arthur

Arthur Gianelli

President, Mount Sinai Morningside & Chief Transfo…
Mount Sinai Health System

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Stacey

Stacey Taylor

Vice President, Implementation & Change
Visa

Read Bio

Torrance L.

Torrance L. Ford

Vice President, Talent Management
Shaw Industries

Read Bio

Mary Lee

Mary Lee Hannell

CHRO
The Port Authority of New York…

Dottie Donnelly

Dottie Donnelly Brienza

Chief Human Resources Officer
Cambrex

Read Bio

Adrienne

Adrienne Sims

PsyD., Chief Human Resources Officer
Indiana University Health

Read Bio

Rukevbe

Rukevbe Esi

SVP, Chief Digital Officer
AvalonBay Communities

Amit

Amit Nanavati

VP Digital Products - Executive Leadership Group
Northwestern Mutual

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Astrid

Astrid Uka

Chief Transformation Officer, Sales and Marketing
Microsoft

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Shradha

Shradha Prakash

Vice President - Talent Management (US and Interna…
Prudential Financial

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Carrie

Carrie Altieri

Former VP, Internal & Executive Communications
Kyndryl

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Laurie

Laurie Shumake

Vice President of Global Talent Management
TD SYNNEX

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Kelly

Kelly Wojda

Vice President Learning and Development
Caterpillar Inc.

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Kristin

Kristin Halda

M.Ed. Sr. Director of Organization Design & Talent…
UnitedHealthcare

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Toon Van Der

Toon Van Der Veer

Global Vice President, People Continuity
AB InBev

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Ananda

Ananda Akers

Senior Director, Organizational Change Management …
DaVita Kidney Care

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Felicia Bachman

Felicia Bachman Chenault

Senior Director, Change and Journey Management, Di…
Walmart

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Karl

Karl Johnson

Global Head, Strategic Capabilities Practice
Mars

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Beth

Beth DiGiovanni

Senior Advisor for the Future of Work
NASA Langley Research Center

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Shana

Shana Hoffman

CEO
Lucet Health

Leah

Leah N'Diaye

Director, Organizational Effectiveness Center of E…
SVB a Division of First Citize…

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Katie

Katie Papazian

Principal
Daggerwing Group

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Zachary

Zachary Shoup

Director Enterprise Capability, Change, and Commun…
Edward Jones

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Melissa

Melissa Lee

E-Commerce, Data and Analytics Executive
General Mills, Inc.

Read Bio

Greg

Greg Voeller

Senior Director and Team Lead
Gagen MacDonald

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Matthew

Matthew Coleman

Manager, Change Management
State Farm Insurance Companies

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Théres

Théres Stiefer

Senior Manager, Change and Journey Management, Dig…
Walmart

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Laura

Laura Paredes

Senior Director, Corporate Communications
United States Steel Corporatio…

Read Bio

Michelle

Michelle Blieberg

CHRO
Global Holdings Management Gro…

Read Bio

Doug

Doug Shagam

Head, People Data and Insights
Johnson & Johnson

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Robin

Robin Erickson, PhD

Head of Human Capital Research
The Conference Board

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Jennifer

Jennifer Mauer

Head of Global Communications and Corporate Brand
Viatris

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Brian

Brian Storts CCMP™

Former Director of Organizational Effectiveness an…
Sutter Health

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Ken

Ken Thompson

Principal
AlignOrg Solutions

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Reed

Reed Deshler

Principal Advisor
AlignOrg Solutions

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Alexander

Alexander Vaughan-Bonterre

Principal Human Resources Business Partner
Pacific Gas and Electric Compa…

John

John King

Engagement Executive
AlignOrg Solutions

Tony

Tony Matejczyk

Principal
AlignOrg Solutions

Rebecca

Rebecca Ellis

Engagement Executive
AlignOrg Solutions

Tim

Tim Peter

Program Director, Digital Leadership & Transformat…

Laura

Laura Broughton

Senior Associate, Transformation Office
Mars Incorporated

Elliot

Elliot O'Glasser

Director, Human Resources
Leica Biosystems

Read Bio

Kent

Kent Greenes

Program Director, Change & Transformation Council
The Conference Board

Chad

Chad Waryas

Director, Change Management & Employee Engagement
Comcast

Michelle

Michelle Blieberg

Program Director, Leadership Development Council a…
The Conference Board

fahad

fahad punjwani

Founder & Facilitator
Suchee Studios

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Credits

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HRCI

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This program has been approved for 9.5 (BUSINESS) recertification credit hour toward aPHR, PHR, SPHR, PHRca, GPHR, PHRi, and SPHRi recertification through the HR Certification Institute (HRCI). For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org. HR Certification Institute''s® (www.HRCI.org) official seal confirms that The Conference Board meets the criteria for pre-approved recertification credit(s) for any of HRCI’s eight credentials, including SPHR® and PHR®.

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SHRM

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This program has been pre-approved for 9.5 PDC for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit shrmcertification.org.

Agenda

  • Day 1
  • Day 2

Thursday, May 18, 2023

07:45 AM - 08:25 AM ET

Registration and Breakfast
 

07:45 AM - 08:25 AM ET

Registration and Breakfast

 

08:25 AM - 08:35 AM ET

Welcome and Introduction
  … More

08:25 AM - 08:35 AM ET

Welcome and Introduction

 

Dottie Donnelly Brienza, Chief Human Resources Officer, Cambrex

Adrienne Sims, PsyD., Chief Human Resources Officer, Indiana University Health

08:35 AM - 09:05 AM ET

Reinventing the Team and Customer Experience Faster than the R…
Shannon Garcia has worked to transform some of the most iconic global brands in hospitality, retail, and restaurants, including Starbucks and Darden R … More

08:35 AM - 09:05 AM ET

Reinventing the Team and Customer Experience Faster than the Rate of Change

Shannon Garcia has worked to transform some of the most iconic global brands in hospitality, retail, and restaurants, including Starbucks and Darden Restaurants. Now, as Global Chief Operating & Transformation Officer at Yum! Brands, the home of Taco Bell, Pizza Hut, and KFC among others, she will share why employee experience and customer experience must be reinvented even faster than customers are reinventing themselves and offer strategies for leading these transformations.

Shannon Garcia, Global Chief Operating Officer & Chief Transformation Officer, Yum! Brands

09:05 AM - 09:35 AM ET

Transforming for the Future While Maintaining a Historical Leg…
It's never been more important for organizations to be agile and adaptable in the face of so much change. But AB InBev, the world's largest brewer, ha … More

09:05 AM - 09:35 AM ET

Transforming for the Future While Maintaining a Historical Legacy

It's never been more important for organizations to be agile and adaptable in the face of so much change. But AB InBev, the world's largest brewer, has taken a different approach: staying true to the core of who they are. As the company made significant shifts to enable growth in recent years, leaders were challenged to evolve areas of the business in support of their new business strategy, including their deeply held and much-loved culture. In this session, hear from Toon Van Der Veer, AB InBev’s Global Vice President, People Continuity, and Katie Papazian, Principal at Daggerwing Group, as they discuss how AB InBev is navigating the evolution of their business strategy, purpose, and culture - all while holding on to what has made their company strong for centuries.

Katie Papazian, Principal, Daggerwing Group

Toon Van Der Veer, Global Vice President, People Continuity, AB InBev

09:35 AM - 10:05 AM ET

Fireside Chat: Steve Youngwood, Chief Executive Officer of Ses…
As CEO and previously as COO of Sesame Workshop, Steve Youngwood has led a dramatic expansion of programming beyond the iconic Sesame Street. Sesame W … More

09:35 AM - 10:05 AM ET

Fireside Chat: Steve Youngwood, Chief Executive Officer of Sesame Workshop

As CEO and previously as COO of Sesame Workshop, Steve Youngwood has led a dramatic expansion of programming beyond the iconic Sesame Street. Sesame Workshop has forged partnerships with HBO, CNN, and Apple, all while growing ties with PBS, further expanding the brand's presence, and broadening global work to meet the most pressing needs of children and caregivers, including in crisis contexts. Mr. Youngwood will share with us personal and professional inspirations and insights into rewiring mindsets, organizations and business models, while staying true to the Workshop's profoundly important mission.

Stephen Youngwood, CEO, Sesame Workshop

Michelle Blieberg, CHRO, Global Holdings Management Group

10:15 AM - 10:45 AM ET

Revolutionizing IT: Transforming the User Experience
Every minute an employee spends struggling with a system is a minute they are not doing the work they were hired to do and the work they are passionat … More

10:15 AM - 10:45 AM ET

Revolutionizing IT: Transforming the User Experience

Every minute an employee spends struggling with a system is a minute they are not doing the work they were hired to do and the work they are passionate about. IT has a unique responsibility to alleviate that friction and, by doing so, transform the user experience. Fletcher Previn, Cisco SVP & Chief Information Officer, talks about the unique role and responsibility of IT to change organizational culture for the better by continuously improving the employee experience across the enterprise.

Fletcher Previn, SVP & Chief Information Officer, Cisco

10:45 AM - 11:15 AM ET

Creating a Transformative Enterprise with Agility and Adaptabi…
Lucet Health has a vitally important mission - transforming how behavioral health is delivered and administered - and had an urgent challenge: buildin … More

10:45 AM - 11:15 AM ET

Creating a Transformative Enterprise with Agility and Adaptability at its Core

Lucet Health has a vitally important mission - transforming how behavioral health is delivered and administered - and had an urgent challenge: building internal cohesion and collaboration in the newly-merged company. This session will focus on how Gagen MacDonald worked with Lucet CEO Shana Hoffman and her team to bridge the crucial elements of strategy, structure and culture, emerging with an invigorated organization and an agile start-up mindset. Learn how a unique approach pinpointed and unlocked organizational strengths and opportunities to build a truly transformative organization.

Greg Voeller, Senior Director and Team Lead, Gagen MacDonald

Shana Hoffman, CEO, Lucet Health

11:15 AM - 11:55 AM ET

Culture Panel: The Reimagined Workplace 2023
Join The Conference Board's popular and compelling discussion on our evolved workplace and its impact on culture. Dr. Robin Erickson from The Conferen … More

11:15 AM - 11:55 AM ET

Culture Panel: The Reimagined Workplace 2023

Join The Conference Board's popular and compelling discussion on our evolved workplace and its impact on culture. Dr. Robin Erickson from The Conference Board will share current findings regarding the 2023 workplace and the resulting culture changes. Table stakes today demand impactful business and operating model design, aligned organization structures, and state of the art technology. To assure our businesses run effectively, we must nurture a change agile workforces, adopting quickly to new ways of working, with shared values, and reinforcing behaviors while being fully present to our employees. It has never been more important to adopt a human centric focus by listening to our employees, who reflect multiple generations and significant diversity with divergent life experience. Gain insights from leaders in varied industries, who are forging new ways of shifting their culture, retaining their employees, while assuring business impact.

Johann Laville, Chief Learning Officer, Global Learning & Development, Merck & Co., Inc.

Kelly Wojda, Vice President Learning and Development, Caterpillar Inc.

Robin Erickson, PhD, Head of Human Capital Research, The Conference Board

Torrance L. Ford, Vice President, Talent Management, Shaw Industries

Dottie Donnelly Brienza, Chief Human Resources Officer, Cambrex

12:05 PM - 12:35 PM ET

Reinventing the Future of Work at Microsoft
Microsoft is again leading the way, this time, in the future of work. Signals and trends continue to abound giving us a bit of clarity, albeit little … More

12:05 PM - 12:35 PM ET

Reinventing the Future of Work at Microsoft

Microsoft is again leading the way, this time, in the future of work. Signals and trends continue to abound giving us a bit of clarity, albeit little certainty, into how the future of work will evolve. Individual expectations have accelerated for flexible work, even in industries that historically could dictate work location and hours. Team-based value generation continues evolving as critically important to organizational success with leaders and managers re-thinking necessary capabilities and work models. The Organization Design and Change imperative today, is to create hyper-fluidity and agility in organizations. Join Karen Kocher's conversation about the future of work including identifying skills needed for effective organizations while reimagining how work gets done.

Karen Kocher, Global General Manager, Future of Work, Workforce of The Future and Talent and Learning Experiences, Microsoft

12:30 PM - 01:05 PM ET

Leading Multiple Organization Transformations at Once - How to…
Alexander Vaughan-Bonterre, Senior HRBP at PG&E shares his real-life perspective on best supporting the organization design journey end-to-end. Key p … More

12:30 PM - 01:05 PM ET

Leading Multiple Organization Transformations at Once - How to Manage Multiple Key Stakeholders and Drive Transformation Success

Alexander Vaughan-Bonterre, Senior HRBP at PG&E shares his real-life perspective on best supporting the organization design journey end-to-end. Key points include how to keep multiple executive-level designs synchronized, communicated, and cohesive to the overall organization.

Rebecca Ellis, Engagement Executive, AlignOrg Solutions

Alexander Vaughan-Bonterre, Principal Human Resources Business Partner, Pacific Gas and Electric Company

01:05 PM - 01:50 PM ET

Lunch
 

01:05 PM - 01:50 PM ET

Lunch

 

01:50 PM - 02:15 PM ET

Networking Dessert
 

01:50 PM - 02:15 PM ET

Networking Dessert

 

02:15 PM - 02:45 PM ET

Accelerating Transformation in Global Learning & Development a…
Global Learning & Development at Merck & Co., Inc. ensures learning solutions are aligned to support the company's purpose to use the power of leading … More

02:15 PM - 02:45 PM ET

Accelerating Transformation in Global Learning & Development at Merck

Global Learning & Development at Merck & Co., Inc. ensures learning solutions are aligned to support the company's purpose to use the power of leading-edge science to save and improve lives around the world. Merck's Global Learning & Development organization has engaged in an accelerated transformation to ensure those learning solutions are innovative experiences for all learners and that the organization creates operational efficiencies to propel the impact of learning across all audiences. Join Johann Laville as he shares this multidimensional Global Learning & Development transformation at Merck.

Johann Laville, Chief Learning Officer, Global Learning & Development, Merck & Co., Inc.

02:15 PM - 02:45 PM ET

Building Change Leadership and Sponsorship at Walmart
Learn how one of the globe's largest enterprises remains agile and innovative by developing executives into Change leaders. This case study will highl … More

02:15 PM - 02:45 PM ET

Building Change Leadership and Sponsorship at Walmart

Learn how one of the globe's largest enterprises remains agile and innovative by developing executives into Change leaders. This case study will highlight the development, implementation, and results of a new program for Finance senior directors on how Walmart itself is changing, and show how the immersive experience equipped leaders to lead change and transformations today.

Felicia Bachman Chenault, Senior Director, Change and Journey Management, Digital Acceleration, Walmart

Théres Stiefer, Senior Manager, Change and Journey Management, Digital Acceleration, Walmart

02:35 PM - 03:05 PM ET

Business Transformation at Visa

02:35 PM - 03:05 PM ET

Business Transformation at Visa

02:50 PM - 03:20 PM ET

Building Broadcom's Organization for Rapid Growth
Broadcom Inc. is a global technology leader that designs, develops, and supplies a broad range of semiconductor and infrastructure software solutions. … More

02:50 PM - 03:20 PM ET

Building Broadcom's Organization for Rapid Growth

Broadcom Inc. is a global technology leader that designs, develops, and supplies a broad range of semiconductor and infrastructure software solutions. With our engineering-centered culture and extensive investment in R&D, Broadcom Software is uniquely positioned to help global organizations drive key initiatives that enable scalability, agility, and security. Internally, we often test new methods on ourselves, including organizational alignment, hypothesis-driven business, and agile operating models. In this session, Laureen Knudsen, Chief Transformation Officer of Broadcom Software, will describe these methods as the company continues to evolve.

Laureen Knudsen, Program Director, Divisional Chief Operating Officers Council, The Conference Board

02:50 PM - 03:20 PM ET

Business Transformation at Visa
Visa's journey, which began at the birth of the credit card, led through innovation to the company becoming one of the largest payment networks on the … More

02:50 PM - 03:20 PM ET

Business Transformation at Visa

Visa's journey, which began at the birth of the credit card, led through innovation to the company becoming one of the largest payment networks on the planet, and the journey continues through disruption and nimble business transformation. As new technology, new customer behaviors, and new business models call for continuing re-creation in so many industries, this case study shares key lessons on the cultural shifts needed to drive successful business transformation in an ever-changing landscape.

Stacey Taylor, Vice President, Implementation & Change, Visa

03:25 PM - 04:05 PM ET

Panel: Data, Metrics, and Change Analytics
Industry-leading practitioners from the Conference Board’s Change and Transformation Council will share key insights and examples on building Change … More

03:25 PM - 04:05 PM ET

Panel: Data, Metrics, and Change Analytics

Industry-leading practitioners from the Conference Board’s Change and Transformation Council will share key insights and examples on building Change Analytics capacity, examining topics such as: • Establishing metrics • Measurement tools • Change Analytics Dashboards • Data-Driven Change Strategies

Kent Greenes, Program Director, Change & Transformation Council, The Conference Board

Brian Storts CCMP™, Former Director of Organizational Effectiveness and Change Management, Sutter Health

Leah N'Diaye, Director, Organizational Effectiveness Center of Excellence, SVB a Division of First Citizen’s Bank

Felicia Bachman Chenault, Senior Director, Change and Journey Management, Digital Acceleration, Walmart

Astrid Uka, Chief Transformation Officer, Sales and Marketing, Microsoft

03:25 PM - 04:05 PM ET

Human Centricity: The Foundation of Organization Design & Deve…
UnitedHealth Group, a Fortune 500 company, and the nation's largest health insurance provider is a healthcare and well-being company. UnitedHealth Gro … More

03:25 PM - 04:05 PM ET

Human Centricity: The Foundation of Organization Design & Development

UnitedHealth Group, a Fortune 500 company, and the nation's largest health insurance provider is a healthcare and well-being company. UnitedHealth Group's mission is to help people live healthier lives while assuring the health system works better for everyone. Learn how the dynamic Organizational Design and Talent Development team leverages Human Centered Design to support 400K colleagues, in two distinct and complementary businesses, to build a modern, health system through improved access, affordability, outcomes, and experiences. Join Kristin Halda, as she shares how her team identifies strategic priorities, develops operating models, and creates organizational structures built on a foundation of human centricity. Kristin will take a deeper dive into how this approach simplifies complex, enterprise efforts, highlighting UnitedHealth Group’s call centers, providers, marketing, employee well-being, and workplace of the future efforts.

Kristin Halda, M.Ed. Sr. Director of Organization Design & Talent Development, UnitedHealthcare

04:20 PM - 04:50 PM ET

NASA: The Moon to Mars Objectives and the Power of Storytelling
In September 2022, NASA released the Moon to Mars Objectives, a blueprint for shaping exploration throughout the solar system. A c … More

04:20 PM - 04:50 PM ET

NASA: The Moon to Mars Objectives and the Power of Storytelling

In September 2022, NASA released the Moon to Mars Objectives, a blueprint for shaping exploration throughout the solar system. A comprehensive framework for NASA's exploration strategy, the Objectives focus on the big picture, the "what" and "why" of what NASA should be doing before prescribing the “how.” Learn how stakeholders were heard throughout the process of developing the Objectives, and how the process utilized the power of storytelling to create a reinforcing cycle of awareness, engagement, and unity of purpose during this time of transformation.

04:50 PM - 05:20 PM ET

Fireside Chat: Arthur Gianelli, President, Mount Sinai Morning…
A discussion of how one of the nation's most esteemed health systems transformed organizational culture and instilled key behaviors to drive improveme … More

04:50 PM - 05:20 PM ET

Fireside Chat: Arthur Gianelli, President, Mount Sinai Morningside and Chief Transformation Officer, Mount Sinai Health System

A discussion of how one of the nation's most esteemed health systems transformed organizational culture and instilled key behaviors to drive improvements in patient experience, including launching a series of learning academies and spreading the utilization of lean process improvement methodologies. We will also explore how these transformative practices helped Mount Sinai Morningside face the enormous challenges of COVID-19.

Arthur Gianelli, President, Mount Sinai Morningside & Chief Transformation Officer, Mount Sinai Health System

Robin Erickson, PhD, Head of Human Capital Research, The Conference Board

05:20 PM - 05:30 PM ET

Day 1 Closing Remarks, Day 2 Preview
  … More

05:20 PM - 05:30 PM ET

Day 1 Closing Remarks, Day 2 Preview

 

Dottie Donnelly Brienza, Chief Human Resources Officer, Cambrex

Adrienne Sims, PsyD., Chief Human Resources Officer, Indiana University Health

Friday, May 19, 2023

08:00 AM - 08:45 AM ET

Registration and Breakfast
 

08:00 AM - 08:45 AM ET

Registration and Breakfast

 

08:00 AM - 08:45 AM ET

Breakfast Roundtables - Small Group Discussions
    #1 Organization Design 2023, leader Shradha Prakash, VP, Talent Management & Sr. Talent Partner, Prudential Financial
      #2 B … More

08:00 AM - 08:45 AM ET

Breakfast Roundtables - Small Group Discussions

    #1 Organization Design 2023, leader Shradha Prakash, VP, Talent Management & Sr. Talent Partner, Prudential Financial
      #2 Building an Effective Culture in your Organization, leader Kelly Wojda, Vice President, Global Learning & Development, Caterpillar
        #3 HR Analytics and Their Application to Organization, leader Doug Shagam, Head, People Data and Insights, Johnson & Johnson
          #4 Building Technology Leadership in your Organization Leader, leaders Torrance Ford, Vice President of Talent Management, Shaw Industries, Tim Peter, Program Director, Digital Leadership & Transformation Council and Digital Marketing Strategy Council, The Conference Board
            #5 Building Mental Wellness and Resiliency, leader Felicia Bachman Chenault, Senior Director, Change and Journey Management, Digital Acceleration, Walmart
              #6 Our Personal Change Stories and How They Shape Us as Leaders, leader fahad punjwani, Founder & Facilitator, Suchee Studios
                #7 Change and the Employee Experience, including Hybrid/Remote Workplaces leader Matthew Cole, Organizational Change Manager, State Farm
                  #8 Modernizing Change Management leader Laura Broughton, Principal Designer, First Citizens Bank and , and Thaiz Chanman, VP People Experience & Operations, Remitly

08:45 AM - 08:55 AM ET

Welcome
  … More

08:45 AM - 08:55 AM ET

Welcome

 

Dottie Donnelly Brienza, Chief Human Resources Officer, Cambrex

Adrienne Sims, PsyD., Chief Human Resources Officer, Indiana University Health

08:50 AM - 09:30 AM ET

Panel: Change Communications
Each of us is awash in messages - often algorithmically curated for maximum engagement -triggering responses that can vacillate between "going down th … More

08:50 AM - 09:30 AM ET

Panel: Change Communications

Each of us is awash in messages - often algorithmically curated for maximum engagement -triggering responses that can vacillate between "going down the rabbit hole," or tuning out entirely. How can the messages that matter cut through the noise of our current communications environment? Hear from a group of Change communications leaders on what works, and what doesn't.

Chad Waryas, Director, Change Management & Employee Engagement, Comcast

Carrie Altieri, Former VP, Internal & Executive Communications, Kyndryl

Laura Paredes, Senior Director, Corporate Communications, United States Steel Corporation

Jennifer Mauer, Head of Global Communications and Corporate Brand, Viatris

08:50 AM - 09:30 AM ET

Technology Trends to Achieve Effectiveness and Efficiencies in…
When your business goals are to save costs, improve margins, grow, or to implement a reinvented business model, applying technology is the vehicle to … More

08:50 AM - 09:30 AM ET

Technology Trends to Achieve Effectiveness and Efficiencies in Organizations

When your business goals are to save costs, improve margins, grow, or to implement a reinvented business model, applying technology is the vehicle to make it happen. This Technology Panel discussion will focus on current technology trends and where in the organization they will potentially have an impact. To that end, this discussion will examine new technologies ( i.e. Artificial Intelligence (AI) and machine learning (ML) such as ChatGPT, Bard, and other large language models, robotic process automation (RPA), edge computing, telepresence and remote work, etc.), what they mean and why they matter to your business. Additionally, the panelists will examine the impact of technology in reinventing or redesigning organizations for greater effectiveness and efficiencies. Join our panelists as they share stories of what has worked, challenges, and outcomes while leveraging new technologies in their organizations.

Tim Peter, Program Director, Digital Leadership & Transformation Council and Digital Marketing Strategy Council

Rukevbe Esi, SVP, Chief Digital Officer, AvalonBay Communities

Amit Nanavati, VP Digital Products - Executive Leadership Group, Northwestern Mutual

Melissa Lee, E-Commerce, Data and Analytics Executive, General Mills, Inc.

09:35 AM - 10:20 AM ET

Panel: Simplifying Change - Emerging Tools and Techniques
More and more Change and Transformation leaders are seeing simplification as the key to extending Change capability throughout an enterprise. Explore … More

09:35 AM - 10:20 AM ET

Panel: Simplifying Change - Emerging Tools and Techniques

More and more Change and Transformation leaders are seeing simplification as the key to extending Change capability throughout an enterprise. Explore examples of the streamlined tools, plain communication, and new techniques that have been emerging to address the overwhelming Change challenges of recent years.

Laura Broughton, Senior Associate, Transformation Office, Mars Incorporated

Matthew Coleman, Manager, Change Management, State Farm Insurance Companies

Zachary Shoup, Director Enterprise Capability, Change, and Communication, Edward Jones

Ananda Akers, Senior Director, Organizational Change Management and Deployment, DaVita Kidney Care

Karl Johnson, Global Head, Strategic Capabilities Practice, Mars

09:35 AM - 10:05 AM ET

The TD SYNNEX Merger - A Tale of Two Companies Leveraging the …
TD SYNNEX brings together two of the biggest technology distributors (former Tech Data and SYNNEX) to deliver innovative technology aggregation and or … More

09:35 AM - 10:05 AM ET

The TD SYNNEX Merger - A Tale of Two Companies Leveraging the Power of Us

TD SYNNEX brings together two of the biggest technology distributors (former Tech Data and SYNNEX) to deliver innovative technology aggregation and orchestration solutions via 22,000 co-workers around the world in 100+ countries. In September 2021, they merged to create a $62.3 billion entity called TD SYNNEX. TD SYNNEX's business model entails distributing over 200K third party product/solutions to its 1,500+ OEM/Vendor partners as well as developing and manufacturing its own products. Learn about the merger integration, digital transformation, its evolving culture and operating model. Join Laurie Shumake, VP of Global Talent Development, as she shares the TD SYNNEX story.

Laurie Shumake, Vice President of Global Talent Management, TD SYNNEX

10:25 AM - 10:55 AM ET

Johnson & Johnson: Building High Impact Organizations with Wor…
Doug Shagam will discuss how to use analytics and data to drive enhancements to global workforce planning practices and talent shortages. As the econo … More

10:25 AM - 10:55 AM ET

Johnson & Johnson: Building High Impact Organizations with Workforce Analytics

Doug Shagam will discuss how to use analytics and data to drive enhancements to global workforce planning practices and talent shortages. As the economy transforms at a rate faster than ever, how are practitioners adapting their technology and data platforms to meet future strategic needs and build skills? What practices constitute the next practice in the use of internal and external data to inform talent investments and placements in evolved organizations?

Doug Shagam, Head, People Data and Insights, Johnson & Johnson

10:30 AM - 11:30 AM ET

Interactive Workshop: Reimagining Design Thinking and Personas…
A highly participatory workshop on how to use design thinking for effective change management. Learn how mission-driven changemakers can reimagine des … More

10:30 AM - 11:30 AM ET

Interactive Workshop: Reimagining Design Thinking and Personas for Effective Change Management

A highly participatory workshop on how to use design thinking for effective change management. Learn how mission-driven changemakers can reimagine design thinking to move beyond post-it notes to create sticky, systemic change. We will focus on building impactful prototypes of personas and iterating on them quickly, and plotting personas on frameworks to uncover actionable and creative insights for your overall change management strategy.

fahad punjwani, Founder & Facilitator, Suchee Studios

10:55 AM - 11:25 AM ET

Shifting Mindsets Toward, and Within, Hybrid Cultures

10:55 AM - 11:25 AM ET

Shifting Mindsets Toward, and Within, Hybrid Cultures

11:00 AM - 11:30 AM ET

Designing the HR Model to Leverage Synergies at Leica Biosystems
Join Elliot O'Glasser, Corporate HR Manager at Leica Biosystems, as he shares his experience in how to best engage during a company merger. Fundament … More

11:00 AM - 11:30 AM ET

Designing the HR Model to Leverage Synergies at Leica Biosystems

Join Elliot O'Glasser, Corporate HR Manager at Leica Biosystems, as he shares his experience in how to best engage during a company merger. Fundamental learnings will include how to lead a team with HR representation from both organizations, including co-leadership of design sessions, to keep a holistic, balanced view of the change while maximizing organizational outcomes.

Ken Thompson, Principal, AlignOrg Solutions

Elliot O'Glasser, Corporate HR Manager, Danaher

11:45 AM - 12:15 PM ET

Trauma and Resilience: Insights and Onsite Experience
In our closing conference session, we are honored to hear from the Chief of Human Capital at the Port Authority of New York and New Jersey, who will s … More

11:45 AM - 12:15 PM ET

Trauma and Resilience: Insights and Onsite Experience

In our closing conference session, we are honored to hear from the Chief of Human Capital at the Port Authority of New York and New Jersey, who will share how the experience of inconceivable disaster in 2001 provided lessons and helped build resilience that carried into the challenges of the pandemic, and what has been learned on how to face whatever comes next. Following the talk, we will have an on-site interactive experience inspired by our conference location steps away from the 9/11 Memorial and Museum.

Mary Lee Hannell, CHRO, The Port Authority of New York and New Jersey

12:15 PM - 12:20 PM ET

Closing Remarks
  … More

12:15 PM - 12:20 PM ET

Closing Remarks

 

Dottie Donnelly Brienza, Chief Human Resources Officer, Cambrex

Adrienne Sims, PsyD., Chief Human Resources Officer, Indiana University Health

12:30 PM - 03:00 PM ET

Curated Experience at the 9/11 Memorial and Museum Site
Join us for a curated experience at the 9/11 Memorial and Museum in Lower Manhattan. We will begin with observations by Susan Opot … More

12:30 PM - 03:00 PM ET

Curated Experience at the 9/11 Memorial and Museum Site

Join us for a curated experience at the 9/11 Memorial and Museum in Lower Manhattan. We will begin with observations by Susan Opotow, Professor at John Jay College of Criminal Justice and The Graduate Center of the City University and co-editor of a 2018 book New York After 9/11. Professor Opotow will discuss how 9/11’s aftermath transformed New York City and describe the highlights of the 9/11 Memorial Museum. Participants will experience a self-guided tour of the Museum, with an opportunity to share, through the conference app, their own experiences and insights on change and resilience gained from the Museum experience.

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Lead Sponsors

AlignOrg Solutions
AlignOrg Solutions
AlignOrg Solutions

Exhibition Sponsor

Orgvue Exhibition
Learn more about becoming a sponsor

Pre-Conference Workshop

Wednesday, May 17, 2023

01:00 PM - 05:00 PM

Overcoming the Tension Points in Your Operating Model

With the economic turbulence facing nearly all industries and organizations, the importance of having an effective operating model has never been greater. The organizations that …

More  

01:00 PM - 05:00 PM

Overcoming the Tension Points in Your Operating Model

With the economic turbulence facing nearly all industries and organizations, the importance of having an effective operating model has never been greater. The organizations that win have found ways of addressing the tension points that stress every operating model. In this four-hour interactive workshop, participants will learn an easy-to-use, intuitive organization alignment approach and tools for assessing and realigning an organization’s operating model. To apply these tools, participants will take a dive deep into the HR Operating Model with that function’s respective tension points and potential solutions. Specifically, this session will:

  • Introduce a practical organization design approach with related tools to help executives and practitioners optimize their operating models
  • Look at how an effective operating model leads to marketplace success and organizational effectiveness despite economic headwinds
  • Case Study: Explore four of the key tension points of HR operating models and discuss possible design solutions

Presenters:

  • Ken Thompson, CEO/Principal, AlignOrg Solutions
  • Reed Deshler, Principal Advisor, AlignOrg Solutions
  • Tony Matejczyk, Principal, AlignOrg Solutions
  • Rebecca Ellis, Engagement Executive, AlignOrg Solutions
  • John King, Engagement Executive, AlignOrg Solutions

Please note: We are not accepting registrations from vendors for this Pre-Conference Seminar. Registration received from vendors or anyone in a sales or accounts management role (from any organization) - will be canceled.

 Pre-Conference Workshop Agenda

12:15 - 1:00 pm

Registration

1:00 – 1:10 pm 

Introductions and Welcome 

1:10 – 1:45 pm “Designing Operating Models for Differentiation”

  • Learn an easy-to-use framework for organization/operating model design
  • Highlight the importance of macro-level design issues that organizations face

1:45 – 2:45 pm “Key Design Tension Points that Executives are Trying to Address”

  • Understand key operating model tension points and the organization design implications
  • Show how these tension points can hold an organization back from achieving optimal performance and/or marketplace success

“Introduction and Review of Select Organization Design Tools”

  • Apply select organization alignment tools to address key design questions operating model tension points create (Small group break-outs)

2:45 – 3:00 pm BREAK


3:00 – 3:30 pm “Introduction and Review of Select Organization Design Tools” (cont.)

  • Apply select organization alignment tools to address key design questions operating model tension points create (Small group break-outs)

3:30 – 4:15 pm “Case Study Application: HR Operating Model Tension Points”

  • Review key tension points in an HR function’s operating model and consider possible solutions
  • Allow participants to develop possible solutions to their own operating model tension points

4:15 – 4:45 pm “Leadership Implications for Driving Organization Transformation”

  • Discuss the role of an Alignment Leader® and how they can be aided by an effective Change Partner
  • Introduce the keys to successfully navigating a transformation journey

4:45 – 5:00 pm “Questions & Answers” and Wrap-up

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HRCI

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This program has been approved for 3.75 (BUSINESS) recertification credit hour toward aPHR, PHR, SPHR, PHRca, GPHR, PHRi, and SPHRi recertification through the HR Certification Institute (HRCI). For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org. HR Certification Institute''s® (www.HRCI.org) official seal confirms that The Conference Board meets the criteria for pre-approved recertification credit(s) for any of HRCI’s eight credentials, including SPHR® and PHR®.

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SHRM

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This program has been pre-approved for 3.75 PDC for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit shrmcertification.org.

Frequently Asked Questions

  • Visit our web site at https://conference-board.org/conferences/, select the conference, and then click on the "register" tab.

  • Pricing varies per event, please check our website for specific pricing for each event. Most events also offer special Member-discounted pricing for our Members.

  • When registering for an event, you will be able to apply your membership discount during checkout.

  • Please reach out to our Customer Service team at +1 212 339 0345.

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New York Marriott Downtown

85 West Street

New York, NY

RESERVE YOUR ROOM

The discounted conference rate at the New York Marriott Downtown is $299.00 single, excluding taxes. Call their reservations line at 1-877-303-0104 and mention the group block name “Change, Transformation & Organization Design Conference.” or click on this link to make online hotel reservations. The hotel reservations cut-off date is, Wednesday, April 26, 2023. 

Change, Transformation & Organization Design Conference

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