Your Company Might Get a Tariff Refund. Your Customers May Expect One Too.
The Supreme Court’s tariffs case decision in Learning Resources v. Trump means that the government must refund unconstitutional tariffs to the importers of record. But what does this mean in practice for companies and for communications teams?
While some companies have suggested that they will refund money to customers, do all companies have an obligation—or even a means—to do so? And what oversight will be in place to ensure this happens? This interaction between government, companies, and their customers raises challenges for managing corporate reputation and serving the customers’ expectations.
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Head of Research, Marketing & Communications Cente…
The Conference Board
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