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EXECUTIVE SUMMARY

Valuing Experience: How to Motivate and Retain Mature Workers

This report, a follow-up to Voices of Experience: Mature Workers in the Future Workforce (November 2002), based on a new survey and interviews with managers, examines the perspectives of HR executives and professionals on mature workers. It describes innovative programs designed to meet the needs of older employees, attack workplace stereotypes, and encourage the transfer of valuable knowledge and skills.

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