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Digital Transformation: What's the Role of HR Case Study—Assurant


April 2018 | Case Studies

Assurant decided it wanted to participate in digital disruption, rather than have digital disruption done to it. To succeed, it needed HR’s help. Assurant’s journey from a traditional risk-management company to one that is seizing new opportunities is an object lesson in digital transformation. By building digital savvy at the executive level, opening its borders to outside expertise, addressing cultural barriers, and adapting its talent strategy to the new realities, Assurant is equipping itself for the digital future. 


AUTHOR

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Mary B. Young, D.B.A.

Principal Researcher, Human Capital
The Conference Board


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