Job Satisfaction 2020 | The Conference Board
The Conference Board uses cookies to improve our website, enhance your experience, and deliver relevant messages and offers about our products. Detailed information on the use of cookies on this site is provided in our cookie policy. For more information on how The Conference Board collects and uses personal data, please visit our privacy policy. By continuing to use this Site or by clicking "OK", you consent to the use of cookies. 

Job Satisfaction 2020

September 2020 | Research Report

In 2019, before the global COVID-19 pandemic, The Conference Board conducted its annual Job Satisfaction survey. The survey showed that overall job satisfaction had increased for the ninth consecutive year, climbing to its highest of 56.3 percent. Much of the improvement in job satisfaction in recent years was a result of the decade-long improvement in labor market conditions: satisfaction with components related to the labor market, such as job security and wages, improved more than other components. Because satisfaction is influenced by labor market conditions, the COVID-19 pandemic is likely to significantly change the trajectory of job satisfaction in the US.



Gad Levanon, PhD

Vice President, Labor Markets
The Conference Board


Robin Erickson, PhD

Principal Researcher, Human Capital
The Conference Board


Allen Li

Associate Economist, CCI


Calvin Rong

Research Analyst, Human Capital
The Conference Board



Support Our Work

Support our nonpartisan, nonprofit research and insights that help leaders address societal challenges.