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CASE STUDIES

How Microsoft Is Transforming the Worker Experience

Over the past three years, Microsoft HR has been at the forefront of a major organizational transformation and deeply involved in the creation of products for both internal and external customers. This transformation was shaped by an inspiring vision document articulating the importance of employee experience that started with the following statement:

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AUTHORS

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Solange Charas, PhD

Distinguished Principal Research Fellow
The Conference Board

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Stela Lupushor

Senior Fellow & Program Director, Human Capital
The Conference Board

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Robin Erickson, PhD

Principal Researcher, Human Capital
The Conference Board

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Amanda Popiela

Researcher, Human Capital
The Conference Board


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