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19TH Annual

Ultimate CX Conference

Today We Are All a CXO

DECEMBER 06 - 07, 2023

Virtual Meeting

Learn more about becoming a sponsor  

Today We Are All a CXO

In our latest C-Suite Outlook survey, over 65% of CEOs said they would be increasing investment in the next two years in improving the customer experience. Of eighteen different marketing and communications line items, this was the top choice that they made. When the simplicity of this intent from the CEO meets the complexity of the modern customer experience managed by the marketing, technology, customer and sales teams, magic can happen.

At this year’s conference, we will examine what we’ve learned and answer the questions that are top of mind, including: what will shape our CX strategies as we go forward? What do we need from those CEOs to get the job done? And how will we prove progress? Join fellow CX practitioners to hear from leaders of some of the world’s most relevant brands as we explore what comes next to accelerate the practice of understanding each customer, intercepting them at the moments that matter, delighting them with their experience, and profiting in the long term.

Who Should Attend: This conference is designed especially for senior-level professionals and their teams responsible for shaping and executing their end-to-end customer experience strategies.  From marketers to insights to sales to communicators to data scientists – all are involved and all are welcome.

Speaking Opportunities: speaking@tcb.org 
Marketing Partnerships: shawn.lin@tcb.org
Sponsorships Opportunities: megan.hoole@tcb.org
Group Registrations: ukou@tcb.org

Speakers

Past Agenda

struct
Detail If the component name is specified as a type of this argument, it is possible that either a definition file for the component cannot be found or is not accessible.
Message The THISDATE argument passed to the castFromUTC function is not of type date.
StackTrace coldfusion.runtime.UDFMethod$InvalidArgumentTypeException: The THISDATE argument passed to the castFromUTC function is not of type date. at coldfusion.runtime.UDFMethod._validateArgWithValidator(UDFMethod.java:1604) at coldfusion.runtime.UDFMethod._validateRequiredArg(UDFMethod.java:1550) at cftimezone2ecfc1368257093$funcCASTFROMUTC.runFunction(E:\Internet\tcb\cfc\utility\timezone.cfc:219) at coldfusion.runtime.UDFMethod.invoke(UDFMethod.java:668) at coldfusion.filter.SilentFilter.invoke(SilentFilter.java:47) at coldfusion.runtime.UDFMethod$ReturnTypeFilter.invoke(UDFMethod.java:598) at coldfusion.runtime.UDFMethod$ArgumentCollectionFilter.invoke(UDFMethod.java:561) at coldfusion.filter.FunctionAccessFilter.invoke(FunctionAccessFilter.java:95) at coldfusion.runtime.UDFMethod.runFilterChain(UDFMethod.java:477) at coldfusion.runtime.UDFMethod.runFilterChain(UDFMethod.java:451) at coldfusion.runtime.UDFMethod.invoke(UDFMethod.java:323) at coldfusion.runtime.TemplateProxy.invoke(TemplateProxy.java:975) at coldfusion.runtime.TemplateProxy.invoke(TemplateProxy.java:696) at coldfusion.runtime.TemplateProxy.invoke(TemplateProxy.java:503) at coldfusion.runtime.CfJspPage._invoke(CfJspPage.java:4137) at coldfusion.runtime.CfJspPage._invoke(CfJspPage.java:4100) at cfconferenceContentHubAgenda2ecfm929561293._factor7(E:\Internet\tcb\contentHub\conferenceContentHubAgenda.cfm:182) at cfconferenceContentHubAgenda2ecfm929561293._factor11(E:\Internet\tcb\contentHub\conferenceContentHubAgenda.cfm:176) at cfconferenceContentHubAgenda2ecfm929561293._factor12(E:\Internet\tcb\contentHub\conferenceContentHubAgenda.cfm:175) at cfconferenceContentHubAgenda2ecfm929561293._factor13(E:\Internet\tcb\contentHub\conferenceContentHubAgenda.cfm:174) at cfconferenceContentHubAgenda2ecfm929561293._factor14(E:\Internet\tcb\contentHub\conferenceContentHubAgenda.cfm:69) at cfconferenceContentHubAgenda2ecfm929561293._factor32(E:\Internet\tcb\contentHub\conferenceContentHubAgenda.cfm:44) at cfconferenceContentHubAgenda2ecfm929561293._factor33(E:\Internet\tcb\contentHub\conferenceContentHubAgenda.cfm:2) at cfconferenceContentHubAgenda2ecfm929561293.runPage(E:\Internet\tcb\contentHub\conferenceContentHubAgenda.cfm:1) at coldfusion.runtime.CfJspPage.invoke(CfJspPage.java:251) at coldfusion.tagext.lang.IncludeTag.handlePageInvoke(IncludeTag.java:749) at coldfusion.tagext.lang.IncludeTag.doStartTag(IncludeTag.java:578) at coldfusion.runtime.CfJspPage._emptyTcfTag(CfJspPage.java:5083) at cfattendeePortalNoRecording2ecfm716898005._factor24(E:\Internet\tcb\conferences\attendeePortalNoRecording.cfm:822) at cfattendeePortalNoRecording2ecfm716898005.runPage(E:\Internet\tcb\conferences\attendeePortalNoRecording.cfm:1) at coldfusion.runtime.CfJspPage.invoke(CfJspPage.java:251) at coldfusion.tagext.lang.IncludeTag.handlePageInvoke(IncludeTag.java:749) at coldfusion.tagext.lang.IncludeTag.doStartTag(IncludeTag.java:578) at coldfusion.runtime.CfJspPage._emptyTcfTag(CfJspPage.java:5083) at cfattendeePortal2ecfm1649451413._factor0(E:\Internet\tcb\conferences\attendeePortal.cfm:34) at cfattendeePortal2ecfm1649451413._factor3(E:\Internet\tcb\conferences\attendeePortal.cfm:2) at cfattendeePortal2ecfm1649451413.runPage(E:\Internet\tcb\conferences\attendeePortal.cfm:1) at coldfusion.runtime.CfJspPage.invoke(CfJspPage.java:251) at coldfusion.tagext.lang.IncludeTag.handlePageInvoke(IncludeTag.java:749) at coldfusion.tagext.lang.IncludeTag.doStartTag(IncludeTag.java:578) at coldfusion.filter.CfincludeFilter.invoke(CfincludeFilter.java:65) at coldfusion.filter.ApplicationFilter.invoke(ApplicationFilter.java:573) at coldfusion.filter.RequestMonitorFilter.invoke(RequestMonitorFilter.java:43) at coldfusion.filter.MonitoringFilter.invoke(MonitoringFilter.java:40) at coldfusion.filter.PathFilter.invoke(PathFilter.java:162) at coldfusion.filter.IpFilter.invoke(IpFilter.java:45) at coldfusion.filter.ExceptionFilter.invoke(ExceptionFilter.java:97) at coldfusion.filter.ClientScopePersistenceFilter.invoke(ClientScopePersistenceFilter.java:28) at coldfusion.filter.BrowserFilter.invoke(BrowserFilter.java:38) at coldfusion.filter.NoCacheFilter.invoke(NoCacheFilter.java:60) at coldfusion.filter.GlobalsFilter.invoke(GlobalsFilter.java:38) at coldfusion.filter.DatasourceFilter.invoke(DatasourceFilter.java:22) at coldfusion.filter.CachingFilter.invoke(CachingFilter.java:62) at coldfusion.CfmServlet.service(CfmServlet.java:231) at coldfusion.bootstrap.BootstrapServlet.service(BootstrapServlet.java:311) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:199) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:144) at coldfusion.monitor.event.MonitoringServletFilter.doFilter(MonitoringServletFilter.java:46) at coldfusion.bootstrap.BootstrapFilter.doFilter(BootstrapFilter.java:47) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:168) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:144) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:168) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:90) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:482) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:130) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:93) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:357) at org.apache.coyote.ajp.AjpProcessor.service(AjpProcessor.java:448) at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:63) at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:936) at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1791) at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:52) at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1190) at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:63) at java.base/java.lang.Thread.run(Thread.java:833)
Suppressed
array[empty]
TagContext
array
1
struct
COLUMN 0
ID CF_UDFMETHOD
LINE 219
RAW_TRACE at cftimezone2ecfc1368257093$funcCASTFROMUTC.runFunction(E:\Internet\tcb\cfc\utility\timezone.cfc:219)
TEMPLATE E:\Internet\tcb\cfc\utility\timezone.cfc
TYPE CFML
2
struct
COLUMN 0
ID CF_TEMPLATEPROXY
LINE 182
RAW_TRACE at cfconferenceContentHubAgenda2ecfm929561293._factor7(E:\Internet\tcb\contentHub\conferenceContentHubAgenda.cfm:182)
TEMPLATE E:\Internet\tcb\contentHub\conferenceContentHubAgenda.cfm
TYPE CFML
3
struct
COLUMN 0
ID CF_CONFERENCECONTENTHUBAGENDA
LINE 176
RAW_TRACE at cfconferenceContentHubAgenda2ecfm929561293._factor11(E:\Internet\tcb\contentHub\conferenceContentHubAgenda.cfm:176)
TEMPLATE E:\Internet\tcb\contentHub\conferenceContentHubAgenda.cfm
TYPE CFML
4
struct
COLUMN 0
ID CF_CONFERENCECONTENTHUBAGENDA
LINE 175
RAW_TRACE at cfconferenceContentHubAgenda2ecfm929561293._factor12(E:\Internet\tcb\contentHub\conferenceContentHubAgenda.cfm:175)
TEMPLATE E:\Internet\tcb\contentHub\conferenceContentHubAgenda.cfm
TYPE CFML
5
struct
COLUMN 0
ID CF_CONFERENCECONTENTHUBAGENDA
LINE 174
RAW_TRACE at cfconferenceContentHubAgenda2ecfm929561293._factor13(E:\Internet\tcb\contentHub\conferenceContentHubAgenda.cfm:174)
TEMPLATE E:\Internet\tcb\contentHub\conferenceContentHubAgenda.cfm
TYPE CFML
6
struct
COLUMN 0
ID CF_CONFERENCECONTENTHUBAGENDA
LINE 69
RAW_TRACE at cfconferenceContentHubAgenda2ecfm929561293._factor14(E:\Internet\tcb\contentHub\conferenceContentHubAgenda.cfm:69)
TEMPLATE E:\Internet\tcb\contentHub\conferenceContentHubAgenda.cfm
TYPE CFML
7
struct
COLUMN 0
ID CF_CONFERENCECONTENTHUBAGENDA
LINE 44
RAW_TRACE at cfconferenceContentHubAgenda2ecfm929561293._factor32(E:\Internet\tcb\contentHub\conferenceContentHubAgenda.cfm:44)
TEMPLATE E:\Internet\tcb\contentHub\conferenceContentHubAgenda.cfm
TYPE CFML
8
struct
COLUMN 0
ID CF_CONFERENCECONTENTHUBAGENDA
LINE 2
RAW_TRACE at cfconferenceContentHubAgenda2ecfm929561293._factor33(E:\Internet\tcb\contentHub\conferenceContentHubAgenda.cfm:2)
TEMPLATE E:\Internet\tcb\contentHub\conferenceContentHubAgenda.cfm
TYPE CFML
9
struct
COLUMN 0
ID CF_CONFERENCECONTENTHUBAGENDA
LINE 1
RAW_TRACE at cfconferenceContentHubAgenda2ecfm929561293.runPage(E:\Internet\tcb\contentHub\conferenceContentHubAgenda.cfm:1)
TEMPLATE E:\Internet\tcb\contentHub\conferenceContentHubAgenda.cfm
TYPE CFML
10
struct
COLUMN 0
ID CFINCLUDE
LINE 822
RAW_TRACE at cfattendeePortalNoRecording2ecfm716898005._factor24(E:\Internet\tcb\conferences\attendeePortalNoRecording.cfm:822)
TEMPLATE E:\Internet\tcb\conferences\attendeePortalNoRecording.cfm
TYPE CFML
11
struct
COLUMN 0
ID CF_ATTENDEEPORTALNORECORDING
LINE 1
RAW_TRACE at cfattendeePortalNoRecording2ecfm716898005.runPage(E:\Internet\tcb\conferences\attendeePortalNoRecording.cfm:1)
TEMPLATE E:\Internet\tcb\conferences\attendeePortalNoRecording.cfm
TYPE CFML
12
struct
COLUMN 0
ID CFINCLUDE
LINE 34
RAW_TRACE at cfattendeePortal2ecfm1649451413._factor0(E:\Internet\tcb\conferences\attendeePortal.cfm:34)
TEMPLATE E:\Internet\tcb\conferences\attendeePortal.cfm
TYPE CFML
13
struct
COLUMN 0
ID CF_ATTENDEEPORTAL
LINE 2
RAW_TRACE at cfattendeePortal2ecfm1649451413._factor3(E:\Internet\tcb\conferences\attendeePortal.cfm:2)
TEMPLATE E:\Internet\tcb\conferences\attendeePortal.cfm
TYPE CFML
14
struct
COLUMN 0
ID CF_ATTENDEEPORTAL
LINE 1
RAW_TRACE at cfattendeePortal2ecfm1649451413.runPage(E:\Internet\tcb\conferences\attendeePortal.cfm:1)
TEMPLATE E:\Internet\tcb\conferences\attendeePortal.cfm
TYPE CFML
Type Application
arg THISDATE
expectedType date
functionName castFromUTC