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COVID-19 Pandemic Resources & Support for the Human Capital Community
At the Human Capital Center, we will continue to provide you with insights to help you plan for what’s ahead. We have curated the relevant work we’ve done and have scheduled, as well as a provided a guide to the trusted, third-party sources that we hope you will find valuable and insightful. We will regularly update this page as new content becomes available and hope you visit as often as needs arise.
ALERT: Be Sure to Register for These Important Webcasts, Podcasts and Virtual Events
- Human Capital Watch™: Holistic Well-Being @ Work on (May 18 at 11 AM EST): Join us as we discuss what organizations are doing to implement comprehensive wellbeing initiatives and our recommendations on specific actions to build healthier, more resilient work environments.
- The Reimagined Workplace a Year Later: Human Capital Responses to the COVID-19 Pandemic on (June 3 at 11 AM EST): In this webcast, experts from The Conference Board will share the survey results and explore trends in remote work, productivity, well-being, organizational culture, and plans for the vaccine and returning to the workplace.
- Mapping the Great Return: Inclusive Support for Working Families on (June 8 at 2 PM EST): Join us for this exclusive panel featuring leaders from Vivvi, New York-Presbyterian and Horizon Media. Hear how we can prepare ourselves to return to the office AND support a workforce that addresses the needs of working parents and our employees.
- How PepsiCo and American Eagle Outfitters Transformed Their Workforce Strategy During COVID-19 on (June 10 at 1 PM ET): American Eagle and PepsiCo discuss how they’ve transformed benefits administration into a holistic, integrated workforce strategy that addresses the varying needs of large, diverse employee populations, leading to better health and business outcomes.
Insights From The Conference Board: Human Capital Management During COVID-19
- Developing Resilience to Move Forward through Uncertainty to New Beginnings
- Implications for Learning & Development
- A Look into Digital HR Technology & Operations
- Leveraging Total Rewards Strategies to Improve Employee Well-Being and Navigate Business Change
- Using Human Capital Analytics to Understand the Internal Customer before, during, and after a Crisis
- Making D&I a Critical Component of the Solution
- Employee Groups as a Crucial Resource for Organizations and Leaders
- Adapting Feedback and Performance Systems during and after a Crisis
- From Immediate Responses to Planning for the Reimagined Workplace: Human Capital Responses to COVID-19
- Through a Glass Darkly: Preparing to Return to the (Reimagined) Workplace
- Reset & Recovery Planner: Return to the (Reimagined) Workplace
- Focusing on Employee Engagement in a Crisis
- Addressing Stigma and Discrimination during Times of Crisis
- Conducting Compassionate Layoffs
- Finding Innovative Alternatives to Layoffs
- Eight Compensation & Benefits Strategies to Help Employees Navigate the New Challenges
- Why Organizations Shouldn't Forget about Onboarding
- Support for Well-Being and Mental Health
- Navigating Talent Acquisition in a Changing World
- How Leaders Can Connect with Employees in a Crisis
- Leading Virtual Teams in a Crisis
(last update, May 11, 2021)
Core Resources and Crisis Management/Communication
- The Conference Board COVID-19 Hub (all TCB COVID 19-related content)
- What You Should Know About COVID-19 and the ADA, the Rehabilitation Act, and Other EEO Laws (U.S. Equal Employment Opportunity Commission, December 22, 2020)
- Human Capital Professionals Responses to COVID-19 (TCB Webcast, April 15, 2020)
- CDC Interim Guidance for Businesses and Employers
- World Health Organization Coronavirus Disease (COVID-19) Pandemic Hub
- National Governors Association COVID 19 Hub (Actions/resources for each state)
- US Department of Labor OSHA COVID 19 Hub
- CIPD Responding to the coronavirus
- US Department of Labor Families First Coronavirus Response Act: Employee Paid Leave Rights
- COVID-19’s Effects on Wages and Hours Worked under the Fair Labor Standards Act and Job-Protected Leave under the Family and Medical Leave Act (Department of Labor Questions and Answers, 2020)
- ILO Monitor: COVID-19 and the world of work. 3rd Edition (International Labour Organization, April 29, 2020)
- The Conference Board Window On COVID-19 (Novel Coronavirus) Part II (TCB webcast, March 25, 2020)
- Wall Street Journal COVID 19 Collection Hub
- What Every Major Company is Doing About the Coronavirus Pandemic (CNBC, 2020)
- Coronavirus: Leading and Working through a Pandemic (Harvard Business Review, 2020)
- The Impact Of The Coronavirus On HR And The New Normal Of Work (Forbes, 2020)
- The COVID-19 Corporate Response Tracker: How America’s Largest Employers Are Treating Stakeholders Amid the Coronavirus Crisis (Just Capital, 2020)
- State Health Department Pages (usa gov,2020)
- Steve Odland: We Need to Prevent Layoffs, Or All Bets Are Off Against Preventing Recession (CNBC video, 2020)
- Managing through the Coronavirus Crisis: Selected Ideas and Learnings for Asia's HR Leaders (TCB, 2020)
- How HR Should Communicate in a Crisis (Human Resource Executive, 2020)
- COVID-19 Coronavirus: 10 Key Points for Effective Contingency Planning (Allen & Overy, 2020)
- Leadership in a Crisis: Responding to the Coronavirus Outbreak and Future Challenges (McKinsey, 2020)
- Responding to Coronavirus: The Minimum Viable Nerve Center (McKinsey, 2020)
- How the Coronavirus Is Already Rewriting the Future of Business (Harvard Business Review, 2020)
- 6 Ways To Protect Your Business During The Coronavirus Outbreak (Forbes, 2020)
- The Coronavirus: Best Practices to Mitigate Risks in the Workplace (National Law Review, 2020)
- Coronavirus Pandemic: 7 Business Continuity Planning Guidelines for HR (HR Technologist, 2020)
- How HR Leaders are Preparing for the Coronavirus (Fast Company, 2020)
- COVID-19: The Crisis Communications Response (TCB podcast, 2020)
- Responding to the Coronavirus Crisis: Selected Ideas and Learnings for Asia’s Communications Leaders (TCB, 2020)
- Coronavirus: Striking a balance on communication (HR Executive, 2020)
- Communicating Through The Coronavirus Crisis (Harvard Business Review, 2020)
- Best Practices For Coronavirus Communications & Preparedness (O'Dwyer blog, 2020)
- Responding To Coronavirus: A Playbook For Marketing And Communications (Forrester blog, 2020)
- Novel Coronavirus Communication Plan (Aon, 2020)
- Coronavirus: Communicating With Employees (Articles And Samples) (SHRM, 2020)
- Independent Worker Resources for COVID-19 (ipse, 2020)
- The ABCs of Managing and Surviving a Crisis (TCB blog, 2019)
- Executive Series: When the Big Change Comes, Will You Be Ready? (TCB Blog, 2018)
- Aligning HR And Talent Strategies In an Uncertain World (Human Resource Executive blog, 2019)
- How Bad Times Bring Out the Best People (Harvard Business Review, 2020)
- How to Lead Through a Crisis (Center for Creative Leadership, 2020)
- Leading Not Managing in a Crisis (Harvard Business Review, 2017)
- In a Crisis, Companies are Better off Working Together (Boston Consulting Group, 2018)
- The ROI of Emergency Preparedness (Boston Consulting Group, 2018)
Critical HR Policies and Emergency Actions
- Inside the Push to Redeploy Workers Quickly (The Wall Street Journal, 2020)
- 10 Questions for an HR Pandemic Plan (Gartner, 2020)
- Comprehensive and Updated FAQs for Employers on the COVID-19 Coronavirus (FisherPhillips FAQs, 2020)
- Filing for Unemployment during Coronavirus? Here’s What to Expect (The Guardian, 2020)
- Coronavirus in the Workplace: Health, Safety, and Insurance Considerations (Marsh, 2020)
- Families First Coronavirus Response Act: From a Benefits Perspective (Proskauer blog, 2020)
- Health, Wellness and Leave Benefits Help Employees with Coronavirus (SHRM, 2020)
- Impact of Coronavirus (COVID-19) in U.S. Casualty Claims (Aon, 2020)
- What will COVID-19 market upheaval mean for executive compensation programs?(Willis Towers Watson, 2020)
- 19 Truths about Communicating Employee Benefits: Insights from the 2018 Communicating Employee Benefits Symposium (TCB, 2018)
- Your Paid Leave Policies Will Impact Your Employer Brand (Gartner, 2020)
- The Coronavirus Crisis Doesn’t Have to Lead to Layoffs (Harvard Business Review, 2020)
- Companies Try to Preserve Jobs by Cutting Pay Admid Coronavirus Crisis (The Wall Street Journal, 2020)
- Notice of Temporary Layoff or Furlough Due to Coronavirus (SHRM (layoff template), 2020)
- 7 Questions to Raise Immediately After You're Laid Off (Harvard Business Review, 2020)
- What Employers Need to Know About the COVID-19 Federal Paid Leave Acts (WorldatWork, 2020)
- How to Tell Someone They’re Being Laid Off (TCB blog, 2015)
- Layoffs That Don’t Break Your Company (Harvard Business Review, 2018)
- Why the Crisis Is Putting Companies at Risk of Losing Female Talent (Harvard Business Review, May 2020)
- A Guide to Being Compassionate During Layoffs (Harvard Business Review, 2016)
- Layoffs Require Communication, Compassion and Compliance (SHRM, 2017)
- Layoffs On The Horizon? How To Lead Through A Reduction In Force (Forbes, 2018)
- Title VII Reminder: Coronavirus No Excuse for National Origin Discrimination (National Law Review, 2020)
- Moving the Dial on Well-Being and Mental Health in the Workplace (TCB, 2019)
- People Managers’ Guide to Mental Health (CIPD, 2018)
- Why Mental Health is a Talent Management Priority (TCB, 2019)
- Providing Mental Health First Aid to a Co-Worker (Mental Health First Aid Australia, 2019)
- Workplace Prevention of Mental Health Problems: Guidelines for Organizations (Mental Health First Aid Australia, 2019)
- Guidance On Preparing Workplaces For COVID-19 (OSHA, 2020)
- How Leaders Are Responding to COVID-19 Workplace Disruption (Gallup, 2020)
- Coronavirus In The Workplace: Health, Safety, And Insurance Considerations (Marsh, 2020)
- Coronavirus: Safety Strategies For The Workplace (Corporate Wellness Magazine, 2020)
- Overcoming Limiting Mind-Sets To Improve Safety (McKinsey, May 2019)
- Stop Using The Coronavirus As An Excuse To Be Racist (Forbes, 2020)
- How COVID-19 Coronavirus Is Uncovering Anti-Asian Racism (Forbes, 2020)
- The Best Ways to Call Out Coronavirus Racism at Work(Catalyst, Blog, 2020)
- How to Keep Remote Worker Wellbeing High (Gallup, 2020)
- How Diversity Heads Are Steering Their Companies Through The COVID-19 Crisis (Forbes, 2020)
- Why Leadership Diversity Matters in Handling Crises Like COVID-19 (Knowledge @ Wharton, 2020)
- Strategies for Building a Remote Workforce in the Age of Coronavirus (Employee Benefit News, 2020)
- The New Rules for Remote Work: Pandemic Edition (Harvard Business Review, 2020)
- Three Tips For Managing Your Teams Through The Pandemic (Forbes, May 2020)
- Leading Remote Workers: The Coronavirus’ Impact On Effective Management (Forbes, 2020)
- The Coronavirus Workplace Series: Remote Work and Best Practices (Forbes, 2020)
- Adjusting to Remote Work During the Coronavirus Crisis (Harvard Business Review, 2020)
- 15 Questions About Remote Work, Answered (Harvard Business Review, 2020)
- 12 Tips For Making Your Virtual Meetings More Professional (Forbes, 2020)
- How to Elevate Your Presence in a Virtual Meeting (Harvard Business Review article, 2020)
- Nick Morgan on How to Connect with People in a Virtual World (TCB blog, 2019)
- Hot Off The Press: Can You Hear Me? How to Connect with People in a Virtual World (TCB video, 2019)
- Best Practices for Managing Virtual Teams and Meetings (Center for Creative Leadership; retrieved March 22, 2020)
- Managing Your Remote Team Inclusively: Knowledge Burst (Catalyst, retrieved March 22, 2020)
- How to Keep Your Team Motivated, Remotely (Harvard Business Review article, 2020)
- Creating an Inclusive Environment for Remote Employees (Cook Ross blog, 2018)
- How do Work from Home, the Right Way (BBC Worklife, 2020)
- Balancing Work and Elder Care Through the Coronavirus Crisis (Harvard Business Review, 2020)
Continuing Employee Support & Business Continuity
- Working Remotely During The Coronavirus Outbreak? Here’s How To Feel More Focused And Energized And Manage Stress (Forbes, 2020)
- 9 Tips To Be Productive When Working At Home During COVID-19 (Forbes, 2020)
- Talking With Children About Coronavirus Disease 2019 (CDC, 2020)
- How To Answer 7 Big Questions Kids Have About the Coronavirus Pandemic (Vox, 2020)
- 5 Tips for Effectively Working from Home During the Coronavirus Outbreak, When You Have Kids (CNBC, 2020)
- Coronavirus Triple Duty: Working, Parenting, And Teaching From Home (National Public Radio, 2020)
- How Working Parents Can Prepare for Coronavirus Closures (Harvard Business Review, 2020)
- Guidelines for Parent Strategies to Prevent Adolescent Alcohol, Depression and Anxiety (Mental Health First Aid Australia, 2019)
- 7 ways employers can support working parents during the coronavirus disease (COVID-19) outbreak (UNICEF, 2020)
- Coronavirus and Older People: 6 Tips for Families (World Economic Forum, 2020)
- COVID-19: What Mothers in Your Office Aren’t Telling You(Catalyst, Blog, 2020)
- Taking Care of the Elderly During COVID-19 (BFM Business Radio podcast, 2020)
- Updates On Coronavirus And The Disabled Community (Forbes, 2020)
- The Corona Virus and People with Disabilities (KPFA Radio, 2020)
- 5 Things To Know About Coronavirus And People With Disabilities (Forbes, 2020)
- Coronavirus Advice for Supporting Disabled Employees and Customers (Business Disability Forum, 2020)
- Countering COVID-19 (Coronavirus) Stigma and Racism: Tips for Parents and Caregivers (NASP, 2020)
- Beyond the Metrics: Creating Meaningful Engagement Through Communication (TCB Upcoming Webcast, April 16, 2020 at 11 AM EST)
- Keeping Your People Engaged & Healthy During the Crisis (Korn Ferry, 2020)
- 3 Ways To Keep Employee Morale Up During The Coronavirus Outbreak (Forbes, 2020)
- Continuous Listening Part 1: Moving Beyond Point-in-Time Measurement (TCB & Deloitte, 2019)
- Continuous Listening Part 2: Building and Implementing a Strategy (TCB & Deloitte, 2020)
- Achieving Resilience: Establishing Networks—Before the Crisis Comes (TCB, 2011)
- Achieving Resilience: Planning for Flexibility During Crisis (TCB, 2011)
- Leading Through COVID-19: HR & Talent Acquisition Resources Hub (Cielo, 2020)
- Should You Suspend Hiring During the Coronavirus Outbreak? (HR Daily Advisor blog, 2020)
- How Recruiters Can Be Successful During an Economic Downturn (Glassdoor blog, 2020)
- Coronavirus Pushes Job Interviews for College Students Online (Bloomberg, 2020)
- Coronavirus: Should Your Recruitment Marketing Change in a Crisis? (Rally blog, 2020)
- How to Recruit Executives During the Coronavirus Epidemic (Intellerati blog, 2020)
- Job Interviews Go Virtual in Response to COVID-19 (SHRM, 2020)
- 5 Things You Must Do to Have a Successful Job Interview on Video During the COVID-19 Outbreak (Fast Company, 2020)
- The Ultimate Guide To A Virtual Career Fair (vFairs, January 2020)
- Viewpoint: Consider the Benefits of Using Video Interviews as a Hiring Tool (SHRM, 2019)
- 4 Strategies for Training and Onboarding New Employees During the Coronavirus Outbreak (TechRepublic blog, 2020)
- How to Keep Hiring and Onboarding New Talent While Working Remotely (CIO blog, 2020)
- Best Practices for Onboarding Remote Employees (CultureIQ blog)
- Workforce Planning During The COVID-19 Pandemic: Options For Employers Outside Québec (FASKEN, 2020)
- The Right Workforce, Today And Tomorrow (Korn Ferry, 2020)
- Prepare For Coronavirus-Related Restructuring Issues (Law 360, 2020)
- The Conference Board Human Capital in Review: Focus on Strategic Workforce Planning (Vol. 1, No. 1, 2011) (TCB review, 2011)
- Scenario Planning for Human Resources and Strategic Workforce Planning (TCB, 2014)
- Planning For Uncertainty (ManpowerGroup Solutions white paper, 2017)
- What Uncertain Business Environments Reveal About Workforce Planning (TLNT blog, July 24, 2018)
- What to Do and Say After a Tough Reorganization (TCB blog, 2015)
- People Analytics for Measuring the Impact of Coronavirus (COVID-19) (OneModel blog, 2020)
- COVID-19 Pandemic: Are You Asking These Critical Workforce Questions? (Visier blog, 2020)
- People Analytics and Coronavirus (LinkedIn, 2020)
- Concerned about the Coronavirus? Why Your Company Needs People Analytics More Than Ever (LinkedIn, 2020)
- Companies Walk Fine Line on Employee Data Amid Coronavirus Outbreak (The Wall Street Journal, 2020)
- Big Data Doesn’t Mean ‘Big Brother’: Employee Trust and the Next Generation of Human Capital Analytics (TCB, 2015)
- Employing Analytics to Enhance Workplace Productivity (TCB, 2016)
- Optimizing Your Learning Development Program During The Novel Coronavirus Outbreak (ATD blog, 2020)
- 3 Ways the Coronavirus Pandemic Could Reshape Education (World Economic Forum, 2020)
- Adapting Workplace Learning In The Times of Coronavirus (McKinsey, 2020)
- Getting Bored? Here's A List Of Free Things That Weren't Free Before Coronavirus (NPR, 2020)
- 5 Critical Steps To Creating A Successful Virtual Classroom Experience (DDI blog, 2020)
- How To Take Your Corporate Training Virtual: A Learning And Development Quick Guide For Navigating Coronavirus (Kaltura blog, 2020)
- Reimagining the World of Corporate Learning In A Virtual Environment (Training Industry, 2018)
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