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To succeed, corporations will have to place increasing value on their own intellectual and human capital and realize that know-how and talent are the real sources of competitive advantage. Reward and recognition programs are essential to any knowledge management (KM) initiative, and as the value placed on intellectual assets continues to grow, so does the need to meet the nonsalary demands of knowledge workers.
Significant KM concerns remain: maintaining confidentiality, satisfying intellectual property requirements, achieving the correct IT-KM balance, and covering the costs of additional training.
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