Creating a More "Human-Centered" Workplace to Address Labor Shortages
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Creating a More "Human-Centered" Workplace to Address Labor Shortages

March 28, 2023 | Report

To acquire and retain hourly staff, Kohler Company is focused on building a culture where employees feel valued by improving their employee experience and revamping recruitment and hiring strategies. Since furloughing or laying off many employees at the onset of COVID-19, the service and manufacturing sectors have struggled to restaff and operate at prepandemic levels. According to The Conference Board 2023 C-Suite Outlook, CEOs’ top internal focus for 2023 is to continue to attract and retain talent, and CEOs see labor shortages as a major disrupter to their 2023 business operations. To retain and attract employees amid this hourly worker shortage, Kohler Company, a kitchen and bath, energy, and hospitality organization with 246 facilities worldwide, is revising multiple talent strategies.


RobinErickson, PhD

Vice President, Human Capital
The Conference Board


Chief Sustainability & DEI Officer
Kohler Co.


Senior Vice President, Human Resources
Kohler Co.


Analyst, Human Capital Center
The Conference Board


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