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16 October, 2018
Phil Forve, Program Director, explains all in this video.
Driving and sustaining performance excellence requires not only an understanding of employee engagement issues, but a general knowledge of every function in the organization. Our far-ranging discussions cover such topics as:
- Bringing customer listening to the forefront
- Linking performance excellence with “lean & green”
- Alignment of quality with the corporate strategic plan and business plan
For more information, click here.
Philip Forve is the Council Program Director for the Quality Council. Phil retired from Cargill as AVP Business Excellence and Shareholder Relations Director in 2015 with 41 years’ leadership experience in operations, quality, safety, strategy, and systematic performance improvement. He was...Full Bio