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A Human-centric and Inclusive Approach to Work Wherever It Happens

December 2020 | Publication

The global COVID-19 pandemic has ushered in a revolution in the ways and places we work. Nine months into the pandemic, companies are developing hybrid models of work: a blend of home offices, coworking places, satellite offices, and headquarters. As businesses move into new ways of working, it’s critical to take a human-centric and inclusive approach to reimagining and redesigning the workplace experience. This report discusses how organizations can help employees navigate new hybrid models of working while building diverse, equitable, and inclusive workspaces.


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Melissa Fisher, PhD

Cultural Anthropologist and Distinguished Principal Research Fellow
The Conference Board


Amy Ye

Researcher, Human Capital
The Conference Board



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