Wednesday, March 12: New York
Wednesday, March 26: San Diego
Conference Registration: 7:15 am – 5:00 pm
Networking Continental Breakfast: 7:15 – 8:00 am
Hosted by: SLEEPQUEST WW Health Solutions
General Session A: 8:00 – 8:15 am
Health Care 2020: The Future Is Now
Employers face the challenge of delivering affordable benefits that meet employee needs both today and tomorrow. This opening session outlines how employers — your peers — can harness the power of science and technology to offer valued, competitive benefit programs in 2020 and beyond.
General Session B: 8:15 – 9:15 am
Health Care 2020: Connecting People, Science and Technology
Experts with diverse perspectives discuss the essential elements of health care benefits: science and technology. Attendees will walk away with practical advice on how to build state-of-the-art benefit programs that are delivered with a human touch.
Steven Lester, M.D., Cardiologist and Professor of Medicine, Mayo Clinic College of Medicine & Science, Associate Medical Director for the Department of Business Development; Associate Medical Director for Contracting and Payor Relations, Mayo Clinic
Concurrent C1: 9:30 – 10:15 am
Using Benefit Programs to Enhance the Employee Experience (Repeats as L1)
Employers are continually looking for new and unique ways to delight employees in delivery of their Total Rewards programs. Hear from high-performing companies successfully exceeding employees’ expectations by delivering value and impact during the meaningful moments in their lives.
Concurrent C2: 9:30 – 10:15 am
The Power of Data: Tapping Into Data to Create Powerful Benefits
Employers need robust and tailored health benefit offerings to attract and retain employees while competing for talent. Learn how your peers mine data to deliver high-impact, valued benefits through deep dives and thought-provoking analyses.
Concurrent C3: 9:30 – 10:15 am
The Emergence of Genomic Medicine
Genomic medicine is rapidly changing the clinical and economic face of medicine. This session will focus on trends in genomic medicine and strategies to drive value in this emerging field using case examples from the Teacher Retirement System of Texas.
Concurrent C4: 9:30 – 10:15 am
What’s Possible When You Move Beyond a Traditional Health Plan Partner?
Health benefits is a critical part of your company culture, people strategy, and business finances, but too often legacy health plan options limit your strategy and your impact. Learn how benefits leaders are using a workforce health management system to rewrite the health benefits playbook and leave their mark on their organization.
Concurrent C5: 9:30 – 10:15 am
Navigation Is Essential to the Future of Health Care
A panel of employers will share the results they achieved through health care navigation including how navigation is crucial to their cost savings, higher employee engagement, early intervention and preventative health care utilization.
Anna Zappia, Vice President, Human Resources, Mister Car Wash
Concurrent C6: 9:30 – 10:15 am
Closing the Access Gap: Delivering High-Touch, High-Quality Experiences with Virtual Care
This session will explore how virtual care transforms the patient experience — empowering employees with a better way to access a spectrum of quality, affordable care. Hear a leading employer discuss the important role that virtual care plays as employees face more chronic conditions and best practices for making virtual care a key component of your benefit strategy.
Joanne Abate, AVP Global Benefits and Insurance Programs, Unum
Concurrent C7: 9:30 – 10:15 am
Managing Chronic Musculoskeletal Pain: How Employers Are Cracking the Code for Behavioral Change
Employees that are stressed, sedentary and eating poorly develop costly chronic diseases, including musculoskeletal conditions like back and joint pain. New research shows lifestyle interventions can treat and reverse chronic conditions. Learn how leading employers cracked the code for behavioral change to reduce medical spend, chronic pain, and improve outcomes.
Joanne Cardin, Director of Benefits, Veolia
Carolyn Gordon, Director of Benefits, FujiFilm
Greta Gentile, Sr. Manager, Benefits, FujiFilm
Networking Refreshment Break: 10:15 – 10:40 am
Hosted by: businesssolver omada
Concurrent D1: 10:40 – 11:25 am
HR Change Agents: Harnessing Change to Modernize Business and Benefits (Repeats as J2)
Change is the one constant all organizations can count on. Learn how two organizations experiencing significant change in their business models modernized their benefit programs to propel their organizations forward and meet the needs of a changing workforce.
Concurrent D2: 10:40 – 11:25 am
Delivering Integrated Wellbeing Through Creative Technology (Repeats as K1)
Learn how to deliver integrated wellbeing in new and clever ways by connecting technology platforms and applications with people and programs. The result? A top-notch employee wellbeing experience, lower medical cost trend, and other valued outcomes.
Concurrent D3: 10:40 – 11:25 am
New York: Food as Medicine: Microbiome-based, Personalized Nutrition to Enable Type 2 Diabetes Remission
Join us and learn how the largest hospital system in Alabama (Huntsville Hospital System) achieved HbA1c reduction, improvement in blood sugar “time-in-range,” weight loss, and strong adherence enabling cost reduction and a path to remission for employees with Type 2 diabetes.
San Diego: Transforming Health Care Delivery: New Provider Payment Models and Using the Latest Technology to Help Members in One of the Most Expensive Counties in the Country
The quality of your health care shouldn’t be determined by your ZIP code. Hear how an employer made a bold choice to design and implement a new health care model — it’s in one of the most expensive U.S. counties — that will give its members personalized care and a great experience for both them and their providers.
Concurrent D4: 10:40 – 11:25 am
Combating the Silent Killer: Delivering 2x Clinical Outcomes than Industry Standard in Blood Pressure Management Without Leaving Patients Behind
This session will review the key insights from industry-leading employers as they discuss implementing a smartphone solution, pros and cons of different technologies available in the market, enrollment methods that got the highest engagement rates, and, most importantly, clinical outcomes achieved.
Douglas Stein, Manager, Payroll & Benefits, Lord Corporation
Todd Smasal, Vice President of Total Rewards, Northwestern Mutual
Concurrent D5: 10:40 – 11:25 am
Turning Insights into Action: Using Data to Increase Employee Engagement
Learn how data and a custom approach can be used to educate employees and influence decisions in their benefit programs. You’ll gain insights from a leading organization, learn how to use data to generate awareness, and help your employees save for the present and invest in their future.
Concurrent D6: 10:40 – 11:25 am
Leveraging Technology to Deliver Life-Changing Mental Health Care
Join Pinterest to discuss how it has transformed its mental health benefits, including details on metrics and a tech-based approach that has allowed the company to transform mental health care benefits and deliver more care to employees who need it.
Concurrent E1: 11:40 am – 12:25 pm
Improving the Employee Experience Through Innovative Communication
Hear how listening to employees’ voices yields highly valued benefit programs and more engaged employees. Also, learn how a leading employer used new technology to make information accessible and customizable to meet the diverse needs of its employees.
Concurrent E2: 11:40 am – 12:25 pm
Mitigating Future Costs for Chronic and
Best-performing employers recognize ever-rising health costs place an enormous burden on employees with chronic conditions. Hear how two leading organizations use risk avoidance approaches to curb cost trends for diabetes and other costly chronic conditions by putting their employees first and giving them the right tools to get well — and stay well.
Diana Morgan, Director, Benefits, Pilot
Marilyn Fontaine, Sr. Director, Total Rewards, Pilot
Concurrent E3: 11:40 am – 12:25 pm
San Diego: SAP Sees ROI and Engagement ASAP with an Rx Benefit Solution
Join two Total Rewards and benefit leaders from SAP who will share why SAP decided to implement an enhanced pharmacy benefit solution, what keys to success drove them to a 1:1 ROI in under 12 months, and how it has impacted engagement across a diverse member population.
Jeff Bergin, Benefits Consultant, Total Rewards, SAP
Drew Komenda, Chief Revenue Officer, Rx Savings Solutions
Jason Russel, Head of North America Total Rewards, SAP
Concurrent E4: 11:40 am – 12:25 pm
New York: Driving Engagement and Quality Care Through Clinical Concierge
Physician quality transparency and navigation can help improve quality, diagnostic and treatment accuracy, and avoid unnecessary or inappropriate care. To curb health care costs, employers are activating employees using medical decision support and expert opinion programs. Learn how Sanofi’s clinical concierge and winning engagement strategies have resulted in desired outcomes.
Alan Lubeck, Head of US Benefits, Sanofi
David Hines, CEO & Founder, ConsumerMedical
Concurrent E5: 11:40 am – 12:25 pm
Improving Clinical Outcomes for Fertility Through Diverse Benefit Offerings
Join this panel discussion to hear from a key stakeholder and an employer talk about the mental, physical and economic toll of infertility and the power of a comprehensive and supported benefit. You will hear from large employers how a comprehensive fertility benefit with emotional support has improved clinical outcomes, employee satisfaction and loyalty.
Concurrent E6: 11:40 am – 12:25 pm
PlayStation Changes the Game: Entertainment Leader Uses Data to Enhance Employee Experience and Boost Engagement
It’s no secret benefits play a major role in recruitment and retention, but what’s the key to giving employers that edge? PlayStation found it. Learn how PlayStation gives employees seamless access to their benefits while using data analytics to boost engagement and awareness, helping the company stand out in the competition for top tech talent.
Mike LaBianca, SVP and Global Head of Human Resources, Sony Interactive Entertainment - PlayStation
Networking Luncheon: 12:25 – 1:35 pm
Hosted by: vsp
General Session F: 1:40 – 2:35 pm
Stories from the HR Frontlines: Tackling Tough Issues
How can HR professionals respond to wide-ranging employee preferences and, at the same time, provide affordable, accessible, modern and competitive benefits? Learn about unconventional tactics that can take your benefit programs to the next level.
Melinda Morimoto, Principal Benefits Manager, Genentech, Inc.
Concurrent G1: 2:50 – 3:35 pm
Removing Barriers to Care: A Multifaceted Approach to Behavioral Health (Repeats as J1)
Behavioral health care requires a tailored and multi-pronged approach designed for today’s workforce. In this session, hear from companies that have taken a proactive role in promoting behavioral health and implementing comprehensive solutions to reduce old stigmas, address costs and ensure access to care options.
Concurrent G2: 2:50 – 3:35 pm
A Global View: Driving Opportunities Through Coordination
Today’s employers are breaking down global barriers to evolve and grow their business, serve clients and explore new opportunities. This session will demonstrate how implementation of a solid global benefit framework with centralized benefit management, financing, communication and design strategies can increase efficiencies, while also improving quality, compliance and value to employees.
Maria Walsh, Vice President, Global Benefits and Mobility, The Nielsen Company
Concurrent G3: 2:50 – 3:35 pm
New York: Leveraging Your Data for Point-Solution Vendor Management
The availability of third-party vendors focused on a narrow part of the health delivery industry has grown exponentially in recent years. Learn how you can use your existing data to better evaluate proposals from point solutions, zero in on the opportunity, and track performance of selected vendors using metrics established from the very beginning.
San Diego: On Demand Health Insurance Saves Employers Money and Satisfies Employees by Reducing Waste
When health care costs increase, employers often face the hard choice of shifting costs to employees. Medtronic decided against this. They deployed a new design called on demand health insurance that targeted the 30 – 50% of wasteful expenses. Learn more about this new benefit design and the results of reduced premiums, enriched benefit coverage, and satisfied employees.
Concurrent G4: 2:50 – 3:35 pm
How Value-Based Continuous Remote Care Is Transforming Diabetes Treatment, Payment, and Costs
Fee-for-service health care reimbursement models continue to incentivize management and medication over reversing the disease. To meet payers’ needs for more effective solutions that reduce their populations’ growing Type 2 diabetes prevalence and dependence on expensive medications, new value-based care models and treatment guidelines are spurring clinically meaningful health outcomes and cost savings.
Concurrent G5: 2:50 – 3:35 pm
Ready, Set, Launch: How to Create the Well-Being Program Your Employees Want
Launching a new well-being program doesn’t have to be painful. In this session, Kohler will share how they launched a new well-being experience that addresses the unique needs of their 15,000 employees. Learn why they are bringing together all of their employee offerings in one place and how it has enabled their employees to play an active role in their health and well-being.
Christine Muldoon, VP Marketing & Strategy, WebMD Health Services
Erin Schad, Benefits Analyst, Kohler Co.
Julie Lyons, Manager, Wellness, Kohler Co.
Concurrent G6: 2:50 – 3:35 pm
The 30/40/50 Rule: Uncovering the Truth About Transparency Solutions and What’s Next in Improving Member Safety and Savings
Join our session to learn transparency’s role in solving employers’ health care challenges with network steerage and how one of the largest industrial distributors in North America uses an online, mobile, and phone-based health care cost and quality transparency solution to navigate members to high-quality, fair-priced providers to reduce medical spend, improve outcomes and achieve rapid ROI.
Charles White, Vice President - Compensation & Benefits, HD Supply
Concurrent G7: 2:50 – 3:35 pm
Using Your Holistic Benefits Data to Measure Program Success and Employee Wellness
The average employer is monitoring 10+ benefit programs, and that means 10+ benefit data feeds. In this session, we’ll look closely at how one employer is making connections across data feeds, programs and health measures to track the success of its programs and the wellness of its members.
Networking Refreshment Break: 3:35 – 4:00 pm
Hosted by: businesssolver omada
General Session H: 4:00 – 5:00 pm
Silicon Valley Meets Corporate America: The Promise of Innovation
Why should employers care about health care innovation? In this fast-paced session, you’ll learn the challenges, triumphs and unexpected lessons from employers and venture capital investors that have piloted early stage benefit start-ups.
Steve Kraus, Partner, Bessemer Venture Partners
Lynne Chou O’Keefe, Founder and Managing Partner, Define Ventures
Networking Cocktail Reception: 5:00 – 6:00 pm
Hosted by: Willis Tower Watson Day Tow exprogram Groker happify Health Health Net Lively onduo Quit Genius maven vida spring health
Friday March 13: New York
Friday, March 27: San Diego
Networking Continental Breakfast: 7:15 – 8:00 am
Hosted by: SLEEPQUEST WW Helth Solutions
General Session I: 8:00 – 9:00 am
Politics 2020: The Health Care Debate Heats Up
The one sure bet in the coming national elections is that health care will be front and center throughout. Get the inside scoop, as only Jim Klein can provide, on the likely scenarios and what it all means for your organization and employees.
Concurrent J1: 9:10 – 9:55 am
Removing Barriers to Care: A Multifaceted Approach to Behavioral Health (G1 repeated)
Concurrent J2: 9:10 – 9:55 am
HR Change Agents: Harnessing Change to Modernize Business and Benefits (D1 repeated)
Concurrent J3: 9:10 – 9:55 am
Precision Health for Employers: Genomics to Engage Employees, Advance Risk Stratification and Activate Employees into the Appropriate Employer Point Solutions and Other Care Pathways
The Teamsters Health & Welfare Fund and SAP will share how they have used genetics to engage a high percentage of their members into the program, delivered virtual genetic counseling and clinical pharmacists, as well as personalized non-genetic risk management strategies by activating members in the various care programs.
Maria Scheeler, Administrator/Executive Director, Teamsters Health and Welfare Fund
Jessica Tracy, GBDS, CLCS, Director, Enterprise, Color
Jeffrey Bergin, Sr. Benefits Consultant, Total Rewards, SAP
Caroline Savello, VP Commercial, Color
Concurrent J4: 9:10 – 9:55 am
Building a Culture of Wellness on a Limited Budget
Concurrent J5: 9:10 – 9:55 am
The Power of Certainty in Your Employee’s Health
In this session you will learn how large employers have developed Total Rewards solutions that bend the cost curve, improve outcomes and deliver a concierge member experience that helps their employees and families make the right treatment decision the first time.
Jeff Brodsky, Chief Human Resource Officer, Morgan Stanley
Rich Krutsch, Vice President, People Services, ArcBest
Shelley Sinclair, Assistant Director, Total Rewards – Benefits, EY
Jon Black, Vice President, Total Rewards, Republic Services
Tom Ferraro, Assistant Vice President, MetLife
Networking Refreshment Break: 9:55 – 10:25 am
Concurrent K1: 10:25 – 11:10 am
Delivering Integrated Wellbeing Through Creative Technology (D2 repeated)
Concurrent K2: 10:25 – 11:10 am
The Future Is Flourishing: Reigniting Humanity in The Workplace to Help Employees Find Their True Wellbeing
What’s the science behind flourishing and why does it matter to your organization? Discover how the world’s leading derivatives marketplace, CME Group, is connecting their employees with the personalized human support, professional development experiences, and a platform to help them grow and flourish in work and life.
Matthew Duncan, Vice President, ADURO
Ross Wilken, Executive Director, Benefits, CME Group
Concurrent K3: 10:25 – 11:10 am
Building a Data-Driven Benefit Strategy that Transforms Engagement and Maximizes Value
Enhancing member support and access to data-driven, personalized information can allow an employer to shape benefit design and encourage employee participation. Hear from an employer who successfully leveraged expanded support and data analytics as part of an integrated strategy to improve employees’ health and wellbeing.
Jake Flaitz, Director, Benefits, Corporate Benefits Strategy Department, Paychex Inc.
Susan W. Sproat, Executive Director, HR – Benefits, University of Pennsylvania
Concurrent K4: 10:25 – 11:10 am
A Better First Step in Mental Health Care: Why Employers Are Offering Digital Solutions Before Therapy and Medication
There’s a good chance your employees either don’t think they need help at all or prefer to handle things themselves. Digital self-help solutions can uniquely address these barriers. In this panel discussion, get an inside look at the results that Google, Salesforce and 3M have seen through offering automated, evidence-based solutions for employee sleep and mental health.
Concurrent L1: 11:20 am – 12:05 pm
Using Benefit Programs to Enhance the Employee Experience (C1 repeated)
Concurrent L2: 11:20 am – 12:05 pm
Empower Your Employees, Transform the Community
Now more than ever, employers have a responsibility to empower their workforces on the journey to better health. In this session, learn how CareFirst and Walmart have leveraged their most important asset – their own associates – to accelerate wellbeing of their workforces, the populations they serve and the communities in which they live.
David Hoke, Senior Director, Associate Health and Wellbeing, Walmart Inc.
Jeff Arnold, CEO, Sharecare
Julie Maneen, Senior Director of Product Management, CareFirst BlueCross BlueShield
Robert Siegel, Market Portfolio Manager, CareFirst BlueCross BlueShield
Brian Woods, SVP Enterprise, Sharecare
Concurrent L3: 11:20 am – 12:05 pm
The Call to Action for Addressing Mental Health in the Workplace
During this session, you will learn about several strategies you can use to provide support to employees and their families, focusing on specific target areas, such as loneliness, mental health first aid, and the role parents can play in preventing addiction with their children.
Concurrent L4: 11:20 am – 12:05 pm
New York: The Importance of Pharmacogenomic Testing for All Employers: Goals of the Pharmacogenomics Outcomes in Employers Measured (POEM) Initiative
Attend this session to hear how the POEM Initiative is targeting a 24-month ROI in health care spend for employers offering pharmacogenomics testing plus medication therapy management to employees, with the goal of improving the experience of care and curbing prescription drug costs.
Jane Cheshire Gilbert, CPA, CGBA, Director, Retiree Health Care, State of Kentucky Teacher's Retirement System
Dr. Steven Goldberg, MD, MBA, VP, Medical Affairs, Population Health, and Chief Health Officer, Health & Wellness, Quest Diagnostics
Scott Megill, President and CEO, Coriell Life Sciences
San Diego: Polychronic by Design: Why We Can’t Solve for the Physical Without Treating the Behavioral
Whether anxiety, depression, or simply stress, these mental challenges can create a foundation of poor habits that lead to chronic illness. In this session, you’ll hear why innovative employers believe integrating the treatment of physical and emotional health is essential in order to achieve sustained results.
CJ Mark, Chief Commercial Officer, Vida
Chris Mosunic, PhD, Chief Clinical Officer, Vida
Elvia Soberanes-Iniguez, MPH, Benefits Program Manager, Cisco Systems
Concurrent L5: 11:20 am – 12:05 pm
The Value of Health Navigation Technology to Power User Experiences
Learn how employers have deployed personalized health navigation within its employee benefit program to improve the health care experience. The platform harnesses the power of data to engage people more frequently in their care and help guide them to higher quality care at a lower cost.
Concurrent L6: 11:20 am – 12:05 pm
The Business Case for AI in Benefits
Can artificial intelligence (AI) revolutionize the way human resources and benefit teams perform their jobs? This session will showcase how large employers are using AI technology to reduce costs for their employees and their organizations. Learn how these tools can assist employees in selecting the best-fit benefit plans during open enrollment and optimize employee health programs.
General Session M: 12:15 – 12:30 pm
Conference Wrap-Up: The Future Is Here
Recapping key conference topics and themes, this wrap-up session continues the tradition of lively discussion by bringing major conference takeaways to life with a few surprises and prizes