The Conference Board uses cookies to improve our website, enhance your experience, and deliver relevant messages and offers about our products. Detailed information on the use of cookies on this site is provided in our cookie policy. For more information on how The Conference Board collects and uses personal data, please visit our privacy policy. By continuing to use this Site or by clicking "OK", you consent to the use of cookies. 
Digital Transformation: What's the Role of HR Case Study—ING

HR played a critical role in introducing agile transformation within ING Belgium’s Delivery and Client Services units, leading efforts to:

  • Craft the vision, messaging, and campaign to ensure that employees understood why the changes were necessary and how they, and ING, would benefit;
  • Reshape the Delivery and Client Services workforce and job structure;
  • Equip employees and leaders for new ways of working;
  • Revamp formal talent processes to reflect the organization’s new culture and ways of working; and
  • Use data and analytics to track progress, measure impacts, and make decisions.


OTHER RELATED CONTENT

RESEARCH & INSIGHTS

WEBCASTS

CONFERENCES & EVENTS

Performance Management Conference

Performance Management Conference

December 08 - 09, 2020 | (New York, NY)

2020 Human Capital Analytics Conference

2020 Human Capital Analytics Conference

October 20 - 21, 2020 | (New York, NY)

2020 Talent Acquisition Conference

2020 Talent Acquisition Conference

October 06 - 07, 2020 | (New York, NY)

Global Horizons

Global Horizons

October 06 - 07, 2020 | (Holborn, London)

COUNCILS

BLOGS

PRESS RELEASES & IN THE NEWS