AI in Health Care: Operational, Workforce, and Ethical Impact
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AI in Health Care: Operational, Workforce, and Ethical Impact

04 June 2026 / Article

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AI offers a credible path to stabilizing the US health care workforce, reducing administrative burden, extending clinical capacity, and enabling new care models. However, at the same time, its implementation introduces new cognitive, operational, safety, and ethical risks. This article examines risks and concerns across six interconnected layers, highlighting how health care leaders can use the technology to create value while mitigating the risks.

AI offers a credible path to stabilizing the US health care workforce, reducing administrative burden, extending clinical capacity, and enabling new care models. However, at the same time, its implementation introduces new cognitive, operational, safety, and ethical risks. This article examines risks and concerns across six interconnected layers, highlighting how health care leaders can use the technology to create value while mitigating the risks.

Authors

Erka Amursi

Erka Amursi Erka Amursi

Principal Researcher, Human Capital
The Conference Board

Read Bio

David L. Gonzales

David L. Gonzales David L. Gonzales

Senior Fellow, Human Capital
The Conference Board

Read Bio

Victor Buzachero

Victor Buzachero Victor Buzachero

Senior Fellow, Human Capital
The Conference Board

Read Bio

Regina Brayboy

Regina Brayboy Regina Brayboy

Senior Fellow and Healthcare Forum Leader, Human C…
The Conference Board

Read Bio

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