Patti P. Phillips, Ph.D.

Distinguished Principal Research Fellow
The Conference Board
President & CEO
ROI Institute, Inc.
patti.phillips@conferenceboard.org

Dr. Patti Phillips is President and CEO of ROI Institute, Inc., the leading source of ROI competency building, implementation support, networking, and research. As a renowned leader in measurement and evaluation, she helps organizations implement the ROI Methodology in 60 countries around the world. She serves as Principal Research Fellow for The Conference Board, board member of the Center for Talent Reporting, and ATD CPLP Certification Institute Fellow. Patti also serves on the faculty of the UN System Staff College in Turin, Italy, and The University of Southern Mississippi’s Ph.D. in Human Capital Development program. Her work has been featured on CNBC, EuroNews, and over a dozen business journals.

Patti’s academic accomplishments include a Ph.D. in International Development and a Master’s Degree in Public and Private Management. She is certified in ROI evaluations and has been awarded the designations of Certified Professional in Learning and Performance and Certified Performance Technologist.

Patti contributes to a variety of publications and has authored several books on the subject of accountability and ROI, including Handbook of Training Evaluation and Measurement Methods, 4th ed. (Routledge, 2016); Accountability in Human Resource Management, 2nd ed. (Routledge, 2016), Measuring the Success of Employee Engagement (ATD, 2016); Real World Training Evaluation (ATD, 2016); Maximizing the Value of Consulting (Wiley, 2015); High-Impact Human Capital Strategy (Amacom, 2015); Making Human Capital Analytics Work (McGraw-Hill, 2015); Measuring the Success of Leadership Development (ATD Press, 2015); Performance Consulting (Berrett-Koehler, 2015).

Publications by Patti P. Phillips, Ph.D.

Executive Action Report

Best Practices for Developing Change Leadership in Turbulent Times
22 May, 2013

Human Capital in Review

Key Business Issues

Big Data Doesn't Mean 'Big Brother' (Implications for Asia)
01 September, 2015
Big Data Doesn’t Mean ‘Big Brother’: Employee Trust and the Next Generation of Human Capital Analytics
29 May, 2015
Big Data Doesn't Mean 'Big Brother' (Strategic Overview)
29 May, 2015
Big Data Doesn't Mean 'Big Brother' (Implications for CHRO)
29 May, 2015
Big Data Doesn't Mean 'Big Brother' (Implications for CFO)
29 May, 2015
Big Data Doesn't Mean 'Big Brother' (Implications for Legal and Risk Officers)
29 May, 2015

Research Report

Human Capital Analytics @ Work,Volume 2
16 May, 2017
Workforce Analytics: The View from Asia
16 November, 2015
Human Capital Analytics @ Work, Volume I
06 October, 2014
Human Capital Analytics: A Primer
06 November, 2012
The State of Human Capital 2012: False Summit
15 October, 2012
Determining the Business Impact of Employee Engagement