Highlights

11th Annual Customer Experience Conference

26 - 27 March, 2015 (New York, NY)

Using analytics and culture to deliver journeys that customers crave

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Diversity on Corporate Boards: How Much Difference Does “Difference” Make?

January 2015 | Director Notes

This report evaluates the case for diversity on corporate boards of directors in light of competing research findings and suggests strategies to promote more inclusive boards.

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Harnessing the Power of Social Media for Innovation

09 February, 2015 | Special Webcast

Learn how innovative companies are using social media to boost their success—from collecting a broader, richer group of possibilities for their idea funnels to testing and launching new products.

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Products & Services

Conferences/Events

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Publications

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Webcasts

  • The Un-Bossy Boss and Your Brand

    06 January, 2015 | Conference KeyNotes

    Discover the 12 Powerful Questions that help turn traditional manager/employee relationships into something greater and more impactful for the business.
  • Harnessing the Power of Social Media for Innovation

    09 February, 2015 | Special Webcast

    Learn how innovative companies are using social media to boost their success—from collecting a broader, richer group of possibilities for their idea funnels to testing and launching new products.

View more webcasts

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