Beyond Knowledge Management: New Ways to Work

  • Authors:
    Brian Hackett
  • Publication Date:
    March 2000
  • Report Number:
    R-1262-00-RR

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Companies around the world have begun to make real business contributions through practices associated with knowledge management (KM) and organizational learning (OL).

Topics covered:

  • linking learning and knowledge management
  • implementing KM and OL
  • approaches and tools for KM and OL
  • knowledge leadership
  • overcoming barriers: lessons still being learned
  • the future of learning and knowledge management

Special features:

  • the company experiences of BP Amoco, Shell Oil Company, Sonera Corporation, PricewaterhouseCoopers, the U.S. Postal Service, and Weyerhaeuser
  • recommended reading and websites

 

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Research Report ( pgs)
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