Turf Wars: When rules set "my department" against "our company"

  • Publication Date:
    October 2011
  • Report Number:
    TCBR60

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If organizations do not aggressively work to prevent situations in which one individual or group succeeds at the expense of others, the leaders of those groups may feel compelled to act in a parochial manner. If an organization is holding leaders accountable to hit certain goals, and others appear to be getting in the way, then it is logical for leaders to feel justified putting up walls and barriers to prevent those interruptions or distractions from having any effect—even if doing so ultimately hurts the broader organization.

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