HR Operations, Technology and Transformation Conference
25 - 26 June, 2013
The Westin New York Grand Central
New York, NY
25 - 26 June, 2013
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HR Operations, Technology and Transformation Conference
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24 June, 2013
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Pre-Conference Seminar:
HR Operations, Technology and Transformation Pre-Conference Seminar
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25 - 26 June, 2013
The HR Operations, Technology and Transformation Conference is a unique senior gathering for operations leaders in HR/HRIS/Shared Services/ Outsourcing. The program features case studies geared to interactive investigation of:
- The alignment between strategy execution and global service delivery models
- Consolidation of transactional activity that propels organizational effectiveness and compliance
- Data driving and enhancing employee experience and workforce management
- Talent management mandates and how HR Operations and Systems can address them
- The business case for HR technology that provides insight, decision support,metrics and analytics
Who should attend
- HR Operations – Leader, Vice President, Director, Managing Director, Executive Director, Senior Vice President
- HR Information Systems (HRIS) – Director, Senior Director, Vice President, Chief Information Officer
- Shared Services Leaders - Vice President, Director, Managing Director, Executive Director
- Outsourcing Leaders – Vice President, Director, Manager
- Sourcing – Vice President, Director, Manager
- HR Benefits / Talent Management / Compensation / IT / Communications
Tuesday, June 25, 2013
REGISTRATION AND CONTINENTAL BREAKFAST 8–9 AM
WELCOME AND INTRODUCTION 9–9:15 AM
A 9:15–9:40 AM
Opening Remarks: The State of HR Operations
Gerard Kells, Chairman, The Conference Board HR Operations Council Leader
B 9:40–10:40 AM
Human Resources Service Delivery Models
Dan Guaglianone, Global Leader, HR Operations, Merck & Co. Inc
NETWORKING REFRESHMENT BREAK 10:40–11 AM
C 11 AM–NOON
Service Delivery and Employee Experience: Through an Outsourcing Lens
Marissa Hedengren, Vice President HR Operations and Business Change Services, Prudential Financial, Inc.
LUNCHEON NOON–1 PM
CONCURRENT SESSION D1 1–2 PM
Ensuring HR Doesn’t Just Have “A” Seat at the Strategy Table but “The” Seat
Gary Magenta, Senior Vice President Client Solutions, Root Inc.
CONCURRENT SESSION D2 1–2 PM
Bridgestone: The Rubber Meets the Road in HR Shared Services
Joe Williams, Vice President, HR Shared Services, Bridgestone Corporation
Lynn Ryle, Vice President, HR Business Partners, Bridgestone Corporation
Tarik Taman, General Manager, Infor HCM
NETWORKING REFRESHMENT BREAK 2–2:15 PM
E 2:15–3 PM
HR and IT Working Together
Peggy Jude, Vice President HR Shared Services, ADP (Automatic Data Processing, Inc.)
Larry Niech, Vice President, HRIT, ADP (Automatic Data Processing, Inc.)
F 3–4 PM
HR Operations Leaders Roundtable
Shakti V. Jauhar, Vice President Global HR Operations and Shared Services, PepsiCo
Alan Smith, Vice President, Global HR Operations, HR Systems and Corporate HR, TE Connectivity
G 4–5:25 PM
Global HR Operations - Follow the Sun
Stephan Meyer-Ewald, Leader, People Operations, People Technology and Operations, Google Inc.
CLOSING REMARKS 5:25–5:30 PM
NETWORKING RECEPTION 5:30–6:30 PM
Wednesday, June 26, 2013
CONTINENTAL BREAKFAST 7:45–8:30 AM
WELCOME AND INTRODUCTIONS 8:15–8:30 AM
OPENING REMARKS 8:30–8:45 AM
H 8:45–9:45 AM
Executing a Global HR Transformation Strategy
Lisa Blair Davis, Vice President, HR Services, Johnson & Johnson
I 9:45–10:45 AM
Global Service Delivery: Leveraging Emerging Market Shared Services
Robert Bleimeister, Vice President, Global HR Operations and Systems, American International Group, Inc.
NETWORKING REFRESHMENT BREAK 10:45–11 AM
J 11 AM–NOON
Current and Future Trends of HR Services
Saurabh Gupta, Head of Business Process Research, Everest Group
CLOSING REMARKS NOON–12:15 PM


