The Four Essential Rules of Engineering a Service Revolution

05 October, 2016 11:00 AM ET [11:00] (New York), 03:00 PM UTC [15:00] | Special Webcast

In this webcast, you will learn how to establish a strong service culture and improve service quality quickly based on proven principles. CPE, HRCI & SHRM credit available

Author-to-Author: Digging Deeper into Digital Transformation

27 October, 2016 01:00 PM ET [13:00] (New York), 05:00 PM UTC [17:00] | KnowlEdge Series

Researchers from two different knowledge areas of The Conference Board—Bart van Ark, chief economist, and Mary Young, principal researcher, human capital—come together to discuss digital transformation and the opportunities and risks it presents for companies. CPE credit available

What Is Digital Transformation and What Does It Mean for Human Capital?

08 November, 2016 04:00 PM CET [16:00] (Brussels), 10:00 AM ET [10:00] (New York), 03:00 PM UTC [15:00] | Special Webcast

Join this webcast as our panelists outline the implications of digital transformation for human capital, with company examples from Europe, Asia-Pacific, and North America. HRCI and SHRM credit available

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