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November 06, 2020 12:00 PM ET [12:00] (New York) | (01 hr) | Time Zone Converter

Quality of hire is one of the most difficult recruiting metrics to accurately capture because most companies don’t measure new hire performance—they’re actually only measuring “quality of candidate.” So, Highmark Health created a Quality of Hire Index to measure end-to-end recruiting and new hire performance over their first year from the manager’s perspective. New hires also provide feedback through a companion metric called the Onboarding Success Index.

When combined, the Quality of Hire Index and the Onboarding Success Index provide important insights to help improve talent attraction, interviewing and selection, onboarding, and performance management processes.

By attending this webcast, viewers will be able to:

  • Learn about a new methodology for developing, implementing, and tracking the indices
  • Discover emerging data trends and gain insights on organizational readiness
  • Understand the challenges and lessons learned for successful implementation so they can better apply these strategies to their own organization

Who Should Attend: Talent acquisition leaders and HR executives

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Earn 1 CPE credit
Personnel/Human Resources
Requirements : Attendees must be logged on for the duration of the webcast, participate in all interactive polls, and request credits via the on-screen form. Delivery Method: Group-Internet Based; Program Level: Intermediate; Prerequisites: Bachelor’s degree or higher, Advanced Preparation: None


This program has been approved for 1 (HR (General)) recertification credit hour toward aPHR, PHR, SPHR, PHRca, GPHR, PHRi, and SPHRi recertification through the HR Certification Institute (HRCI). For more information about certification or recertification, please visit the HR Certification Institute website at

SHRM This program has been pre-approved for 1 PDC for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit


Bradley Rager

Bradley Rager
Director, Talent Attraction & Technology
Highmark Health

Bradley Rager is currently Director of Talent Attraction and Technology within the “Attract to Engaged” Journey for Highmark Health. In his role, Bradley is responsible for driving Highmark Health’s employer brand, recruitment marketing, and candidate experience efforts.

Full Bio
Karl Sparre

Karl Sparre
Vice President, Talent Solutions
Highmark Health

Karl Sparre is currently Vice President of the “Attract to Engaged” Customer Journey for Highmark Health. In this role, he is responsible for leading enterprise efforts to attract, interview, select and onboard the talent necessary to drive the Company’s business strategy.

...Full Bio
Robin Erickson, PhD

Robin Erickson, PhD (Moderator)
Principal Researcher
The Conference Board

Robin Erickson, PhD, is a Principal Researcher in Human Capital. Recognized as a thought leader for talent acquisition, engagement, talent mobility, retention, and layoffs, she also draws on her experiences as a research analyst at Bersin and a talent strategies consultant at multiple consulting ...Full Bio

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