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What is the impact of e-commerce on retail and what does this portend for other industries?

20 June, 2018 | (01 hr)

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The rise of e-commerce has forced brick and mortar retailers to adapt quickly to digital advancements and a landscape filled with innovative competitors.

Join economists from The Conference Board, along with retail sector business leaders and industry experts, to discuss:

  • How quickly will in-store retail jobs disappear and what type of jobs will replace them?
  • What strategies should retail firms adopt to provide more value to customers and successfully transition to an omnichannel world?
  • What can leaders in other industries learn from the effect digital technology has had on retail firms and workers?

Who Should Attend: Executives and practitioners interested in learning about how technology is changing the retail sector and what these changes could mean for other industries.


Nikki Baird

Nikki Baird
Vice President, Retail Innovation

Nikki Baird is the Vice President of Retail Innovation at Aptos, a retail enterprise solution provider. She is charged with accelerating retailers’ ability to innovate.

Nikki has been a top global retail industry influencer for over a decade, with a background in retail and technolo...Full Bio

Eva Ng

Eva Ng
Vice President, Retailers & FMCG Multi-National Client Groups
Nielsen China

Eva Ng is a seasoned executive with extensive experience in FMCG & Retail industries.  Eva’s footprint spans across Greater China and Asia Pacific markets, providing business consultancy, industry and consumer insights to drive clients’ business success. 

Eva fir...Full Bio

Steve Odland

Steve Odland
President and CEO
The Conference Board, Inc.

Mr. Odland is the President & CEO of The Conference Board, Inc., the most widely cited private source of business intelligence. He brings to The Conference Board an extensive corporate background. He formerly served as Chairman & CEO of Office Depot, Inc. from 2005-2010; Chairman, Pr...Full Bio

Brian Schaitkin

Brian Schaitkin
Senior Economist
The Conference Board

Brian Schaitkin is a Senior Economist in U.S. Economic Outlook & Labor Markets at The Conference Board. He is part of a team working to expand The Conference Board’s previous work on labor shortages. In addition, he will be leading efforts to expand coverage of regional economies in the...Full Bio

Bart van Ark

Bart van Ark (Moderator)
Chief Economist & Chief Strategy Officer
The Conference Board

Bart van Ark is executive vice president, chief economist, and chief strategy officer at The Conference Board. He leads a team of almost two dozen economists in New York, Brussels, and Beijing who produce a range of widely watched economic indicators and growth forecasts as well as in-depth globa...Full Bio

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