16 September, 2016 | (01 hr)
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Why is change so difficult? Are we really focusing on the right things? The results of a recent Harvard Business Review Study, sponsored by Strativity Group, found some eye-opening truths about change. Join our conversation on what we really need to focus on for successful change programs.
Who should attend: CEO, Senior to Mid-level Executives in change management, organization development/effectiveness, talent management, customer experience, leadership development, operations and strategy.
|This program has been approved for 1 ( HR (General)) recertification credit hour toward PHR, SPHR and GPHR recertification through the HR Certification Institute. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
|This program has been approved for 1 PDC|
|The Conference Board is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP or SHRM-SCP.|
Earn 1 CPE credit
Business Management and Organization
Requirements : Attendees must be logged on for the duration of the webcast, participate in all interactive polls, and request credits via the on-screen form. Delivery Method: Group-Internet Based Program Level: Intermediate, Prerequisites: Bachelor’s degree or higher, Advanced Preparation: None
One of the world’s authorities on customer experience and customer-centric transformation, Mr. Arussy delivers results. His strategic framework converts organizations from product to customer centricity. Mr. Arussy is the founder of Strativity Group, a global customer experience research an...Full Bio
John Brewer is a Program Director at The Conference Board. In 2000, John began working for The Conference Board of Canada, rapidly developing a broad portfolio of events on topics including: Diversity and Inclusion, Corporate Culture, Human Capital Risk, HR Transformation, Leadership, Talent Mana...Full Bio