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07 September, 2016 | (01 hr)

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Employee engagement is a top business challenge for most global organizations, but for many, engagement scores are getting worse or remain stagnant. While some teams race to deploy the next engagement survey, looking for the answer, talent leaders know the secret engagement weapon lies within their organization’s leaders. Talent practitioners, coaches, and HR leaders can dramatically impact their organization’s performance by developing influential leaders and high-potentials who engage, inspire, and move people to execute the strategy.

In this webcast, bestselling author Suzanne Bates will discuss the 15 distinct qualities proven by research to enable leaders to build trust and goodwill, earn credibility and followership, and inspire above-and-beyond effort.

The discussion will be based on Suzanne’s brand-new book, All the Leader You Can Be: The Science of Achieving Extraordinary Executive Presence. Participants of the webcast will have the opportunity to receive a free copy of the book when it’s released.

This program has been approved for 1 (HR (General)) recertification credit hour toward PHR, SPHR and GPHR recertification through the HR Certification Institute. For more information about certification or recertification, please visit the HR Certification Institute website at

This program is valid for 1 PDC for the SHRM-CP or
SHRM-SCP. For more information about certification or
recertification, please visit

Earn 1 CCE coaching credit in Resource Development.


Suzanne Bates

Suzanne Bates
Chief Executive Officer
Bates Communications, Inc.

Suzanne Bates is the CEO of Bates Communications, a firm founded in 2000 with a mission today to help leaders influence the world. The firm is distinguished in the field of leadership development for its ground breaking research and practical approach to helping leaders make an impact.
Full Bio

James O'Hern

James O'Hern (Moderator)
Executive Director, Member Engagement
The Conference Board

James O’Hern is Executive Director of Member Engagement for the Human Capital Practice at The Conference Board. In this role he coordinates Human Capital Conferences, and Senior Management Councils, as well as interfaces closely on research topic selection and dissemination.

Previou...Full Bio

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