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20 June, 2016 | (01 hr)

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Global business services (GBS) organizations and shared services centers (SSCs) sit at the intersection of many different global business processes that consume, produce, and disseminate data. Because they cut across functional silos, GBS/SSCs are uniquely positioned to access this data and deliver analytic insights. What does this mean in terms of building an analytics competency and delivering value back to the business?

Join us in determining the role of GBS/SSCs in analytics, such as the difference between capability development versus service delivery; the talent needed to support a GBS/SSC analytics offering; and how to develop a GBS/SSC analytics team to provide internal advisory services for enabling process change.

Who should attend: Those involved with shared services business strategy, development, maintenance, and optimization, including shared services VPs, directors, CFOs, controllers, CIOs, and corporate strategy leaders

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Earn 1 CPE credit
Management Advisory Services

Requirements : Attendees must be logged on for the duration of the webcast, participate in all interactive polls, and request credits via the on-screen form. Delivery Method: Group-Internet Based Program Level: Intermediate, Prerequisites: Bachelor’s degree or higher, Advanced Preparation: None


Richard Sarkissian

Richard Sarkissian
Deloitte Consulting LLP

Richard has more than 32 years of consulting experience assisting numerous clients in all phases of defining and implementing finance, human resources and information technology shared services in North America, Europe, Asia and South America. His experience ranges from organizational consolidati...Full Bio

Ryan Tamminga

Ryan Tamminga
Senior Manager
Deloitte Consulting LLP

Ryan has over 10 years of consulting experience, focusing on global business services, process design, organizational transformation, strategic cost reduction, and large scale ERP system implementations. He is a subject matter expert in the finance function, with experience spanning the consumer ...Full Bio

Deborah Kops

Deborah Kops (Moderator)
Program Director, Global Business Services Council
The Conference Board

Deborah Kops is Managing Principal of Sourcing Change, the first resource dedicated to services change management. With experience as a shared services executive, buyer, provider, and private equity adviser, she works wit...Full Bio

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