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14 March, 2016 | (01 hr)

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Traditionally, human resources has focused on recruiting good people, preparing them for assignments, motivating them to perform, and retaining them. These functions remain essential, but to be successful in turbulent times like ours, human capital strategy needs to be broader and much more far-reaching.

Join authors Patti and Jack Phillips as they examine 12 critical forces that must be considered to develop human capital strategies that deliver measurable value in the face of ongoing challenges. Learn how to design human capital programs that achieve positive ROI, connect with business measures, boost engagement, and ensure critical talent is in place.


Who Should Attend: Human capital practitioners with an interest in creating effective HR strategies that will help one's organization to retain critical talent, boost engagement, and achieve overall better business results.


This program has been approved for 1 ( HR (General)) recertification credit hour toward PHR, SPHR and GPHR recertification through the HR Certification Institute. For more information about certification or recertification, please visit the HR Certification Institute website at

This program  has been approved for 1 PDC
The Conference Board is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP or SHRM-SCP.


Jack J. Phillips, Ph.D.

Jack J. Phillips, Ph.D.
ROI Institute

Jack J. Phillips, a world-renowned expert on accountability, measurement and evaluation, is co-founder and chairman of the ROI Institute. Phillips provides consulting services for Fortune 500 companies and major global organizations. The author or editor of more than 50 books, he conducts worksho...Full Bio

Patti P. Phillips, PhD

Patti P. Phillips, PhD
Distinguished Principal Research Fellow
The Conference Board
President & CEO
ROI Institute, Inc.

Dr. Patti Phillips is president and CEO of ROI Institute, Inc. A renowned leader in measurement and evaluation, she helps organizations implement her ROI Methodology in 70 countries around the world. Since 1997, she has been a driving force in the global adoption of the
RO...Full Bio

John Beeson

John Beeson (Moderator)
Senior Fellow, Human Capital
The Conference Board

John Beeson is a senior fellow in human capital at The Conference Board. In addition to his work at The Conference Board, he is author of The Unwritten Rules: the Six Skills You Need to Get Promoted to the Executive Level (Jossey-Bass) and principal of Beeson Consulting, a management con...Full Bio

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