B2B Perspective: Xerox

08 May, 2012 | (01 hr)

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This session is based on the tenets of the book "The Changing MO of the CMO - How the Convergence of Brand and Reputation is Affecting Marketers," a bird's eye view into the thinking of some of the world's most successful marketing leaders in both the B2C and B2B spaces. In an era where social media has resulted in an increasing lack of control over how brands are perceived, these marketers have embraced a broader definition of marketing to include two-way communications and engagement, taking a different approach to organizational structure and planning processes. Indeed, some of the marketers interviewed suggest the emergence of a new discipline: a hybrid between traditional push marketing and the relationship-building aspect of public relations.

In viewing , participants will:

  • discover the growing importance of integration in marketing teams and practices;
  • learn how some organizations are structuring marketing functions to be more holistic and inclusive of new disciplines;
  • hear about engagement, conversation and story-telling that cultivates brand advocacy; and
  • understand why engagement with all audiences, not just customers, is increasingly important in driving success for marketers.

Audience: CMOs and Marketing Directors, other senior marketing executives, marketing managers and brand managers, CCOs and senior communications executives 


Christa Carone

Christa Carone
Chief Marketing Officer

Christa Carone is the chief marketing officer of Xerox Corporation. She was named to this position in September 2008, and was appointed a vice president of the corporation in May 2010. Carone is responsible for global marketing strategy and initia... Full Bio

MaryLee Sachs

MaryLee Sachs (Moderator)
Program Director
The Conference Board

MaryLee launched her book, The Changing MO of the CMO – How the Convergence of Brand and Reputation is Affecting Marketers, at the Cannes Lions International Festival of Creativity last June. Since then, she has established Changing MO LLC a... Full Bio


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Non-Members: $300.00

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  1. The Changing MO of the CMO: How the Convergence of Brand and Reputation is Affecting Marketers Cover

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