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A Blind Spot in Effective Leadership

22 March, 2012 | (01 hr)

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Micro-inequities come from the subtle, often semi-conscious, cues we send that reveal far more about the true nature of a relationship than any of the words we use. The "micro-messages" we send override our conscious thinking and best intentions. However, once recognized and incorporated into an overall strategy, they can be a strong driver for inclusion.

This webcast will focus on how micro-inequities and micro-messaging has evolved over the last five years and the lessons learned. Stephen Young, author of the book on this topic, “Micro-Messaging: Why Great Leadership is Beyond Words,” will discuss how the work has evolved, as well as how and where it is being used in all regions of the globe. Stephen will be joined by a D&I practitioner who will share their experience.

In viewing, participants will:

  • Understand the concepts of micro-inequities and micro-messaging
  • Learn how and where they are being applied
  • Learn how to focus on this topic and foster inclusion

Audience: Anyone in a leadership position who manages people, Human Capital professionals including D&I, HR and Learning, marketing professional


Deborah Dagit

Deborah Dagit
Vice President and Chief Diversity Officer

Deborah Dagit joined Merck & Co. Inc. as the Chief Diversity Officer in June 2001. She has responsibility for global equal opportunity employment compliance, diversity, inclusion, work environment, and university relations strategy.

Under Ms. Dagit's leadership, organizations such as ...Full Bio

Stephen Young

Stephen Young
Author of “Micro-Messaging: Why Great Leadership is Beyond Words”
Senior Partner and Founder
Insight Education Systems

Stephen Young is recognized as a leading expert in organizational leadership and diversity. For more than a decade he has been a featured speaker at major business events and a much sought after presenter for his powerful and engaging style. 

As the former Senior Vice President and C...Full Bio

Sheila Johnson

Sheila Johnson
Director Diversity & Inclusion
Gap Inc.

Sheila Johnson has worked with Gap Inc. for 29 years.  During this time, she has held several leadership positions with GAP Brand including Training Store Manager and District Manager.  She was also part of the Old Navy launch where she held the position of Northeast Regional Manager an...Full Bio

Toni Riccardi

Toni Riccardi (Moderator)
Senior Fellow
The Conference Board

Toni Riccardi is an independent consultant and Senior Fellow at The Conference Board. She leads the Board’s D&I New Leaders’ Academy, a program she created to train new Chief Diversity Officers. The Conference Board is a global business membership and research organization. They p...Full Bio

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