19 October, 2011 | (01 hr)

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How can human capital analytics and data be used to drive better business performance and enhance human capital processes? This webcast explores the value of purposefully measuring and evaluating human capital investments and how companies are using the data to enhance business decisions, align to strategic objectives, and execute sustainable success. Representatives from JetBlue and IBM discuss how they approach human capital analytics strategy and processes, particularly for programs that are more difficult to quantify and articulate, such as leadership development and employee engagement.

Series Host

Rebecca L. Ray, Ph.D. Rebecca L. Ray, Ph.D.
Executive Vice President, Knowledge Organization and Human Capital Practice Lead
The Conference Board

A member of The Conference Board’s Executive Committee, Dr. Ray is part of the governing team of one of the world’s most respected business membership organizations devoted to the creation an... Full Bio


Dr. Jac Fitz-enz

Dr. Jac Fitz-enz
Chief Executive Officer
Human Capital Source

Dr. Fitz-enz is acknowledged worldwide as the father of human capital strategic analysis and measurement. He published the first human resources metrics in 1978. In 2006, IHRIM presented Dr. Jac with the Chairman’s Award for Innovative Excellence in Information Management. ?In 2007, he was ...Full Bio

Patti P. Phillips, Ph.D.

Patti P. Phillips, Ph.D.
Distinguished Principal Research Fellow
The Conference Board
President & CEO
ROI Institute, Inc.

Dr. Patti Phillips is president and CEO of the ROI Institute, Inc., the leading source of ROI competency building, implementation support, networking, and research. A renowned expert in measurement and evaluation, she helps organizations implement the ROI Methodology in 50 countries around the wo...Full Bio

Michael N. Bazigos, Ph.D.

Michael N. Bazigos, Ph.D.
Strategy and Change Executive

As Strategy and Change Executive at IBM's corporate headquarters in Armonk, NY, Dr. Bazigos holds global responsibility for internal and external initiatives related to workforce and leader effectiveness in an enterprise with over 400,000 employees doing business in 170 countries, including 45,00...Full Bio

Julia Gomez

Julia Gomez
Director, People Analytics and Engagement
JetBlue Airways

Julia Gomez is the Director of People Analytics and Engagement at JetBlue Airways where she has been since 2003. She corporately oversees JetBlue as a great place to work. Julia built her internal analytical team from scratch. They are responsible for developing and measuring strategic people met...Full Bio

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