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19 September, 2011 | (30 min)

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All leaders struggle with the need to focus and engage their organization in the midst of increasing demands and uncertainties. The back-to-back meetings, endless e-mails and chance encounters in the hallway seem like distractions that keep them from doing their “real work”.

Douglas Conant, the former CEO of Campbell Soup, and his co-author Mette Norgaard argue that what seem like interruptions in a senior executive’s day are actually overlooked opportunities to expand your influence and deliver measurably better results. In a conversation based on his New York Times bestselling book TouchPoints, Doug Conant joins The Conference Board’s CEO Jon Spector to show how a leader’s impact and legacy are in fact built through hundreds, even thousands, of interactive moments in time. TouchPoints speaks to the theory and craft of leadership by promoting a rational, authentic, active, and wise approach.

“Conant and Norgaard have captured the essence of great leadership by emphasizing the importance of what happens every day in both formal and informal interactions. All too often, leaders fall short of their potential because they focus more on time efficiency than personal impact. This book will convince you that the latter is what matters most – and can help you make it happen.”

—Jon Katzenbach, Senior Partner, Katzenbach Center at Booz & Company


Jonathan Spector

Jonathan Spector
Senior Advisor, Former President and CEO
The Conference Board

Jonathan Spector is the former president and CEO of The Conference Board, Inc., and is currently a senior advisor to the organization.

Spector joined The Conference Board after serving as Vice Dean of The Wharton School at the University of Pennsylvania. He was responsible during his tenu...Full Bio

Douglas R. Conant

Douglas R. Conant
Founder and CEO

Douglas R. Conant, a New York Times best-selling author and sought-after sepeaker, is the former president and CEO of Campbell Soup Company. He was Campbell's eleventh leader in company's 141-year history.

Conant joined Campbell after 25 years at three of the ...Full Bio

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