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Using the Results of Employee Engagement Surveys to Make Better Business Decisions

13 October, 2010 | (01 hr)

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Studies have shown that correlations exist between employee engagement and business performance.  An evidence-based approach to employee engagement programs will allow companies to fully use and build upon that knowledge.  Companies need to learn how to leverage the data that they collect from employee engagement surveys so that meaningful business results can be attained. 

 This webcast will provide insights into how companies can use employee engagement research to inform not just their HR and talent management strategies, but also their non-HR business plans that span out across the rest of the organization as well.  If the right framework is in place, employee engagement metrics can be used to help bring about important changes to a business – often in areas not just related to HR. Two companies will share their experiences linking employee engagement to key business measures, and the subsequent actions resulting from their findings.

 This webcast will discuss:

  • Challenges linking employee engagement to key performance indicators
  • Company specific relationships between engagement and business performance
  • Business decisions resulting from demonstrated impact of employee engagement


Paula Courtney

Paula Courtney
The Verde Group

A passionate change agent and entrepreneur, Paula Courtney believes that organizations remain competitive and profitable when they are brilliant at the basics of service delivery. As President of the Verde Group, a research consultancy specializing in helping companies improve customer re...Full Bio

Geoff Crouse

Geoff Crouse
Chief Operating Officer

Geoff Crouse joined Immucor in August, 2009. He previously served as vice president of the life sciences business at Millipore Corporation, a NYSE-traded provider of technologies, tools and services for the global life science industry. In this role, he led the Life Science Strategic Business Uni...Full Bio

Brian R. Gareau

Brian R. Gareau
Manager, Organizational Effectiveness and Engagement
Caterpillar, Inc.

Brian Gareau manages a diverse team, based on three continents, focused on business culture, employee engagement, employee opinion measurement, values-based support and behavior and change management. The Organizational Effectiveness and Engagement (OE+E) division provides services to Caterpillar...Full Bio

David Learmond

David Learmond
Senior Advisor and Senior Fellow, Human Capital and Program Director, Asia-Pacific Human Resources Council
The Conference Board

David Learmond is a senior advisor and senior fellow in human capital at The Conference Board. In these roles, he supports the human capital practice, which includes Human Capital Exchange™, research, conferences, webcasts, and other human capital programs.

Full Bio
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