The Conference Board uses cookies to improve our website, enhance your experience, and deliver relevant messages and offers about our products. Detailed information on the use of cookies on this site is provided in our cookie policy. For more information on how The Conference Board collects and uses personal data, please visit our privacy policy. By continuing to use this Site or by clicking "OK", you consent to the use of cookies. 

03 December, 2009 | (01 hr)

Sign In to access this Webcast

Sign In

Amidst the economic downturn, companies are outsourcing primarily to cut costs, but there are also long-term benefits in terms of productivity, service integration, and growth potential. It is not just about call centers anymore; organizations are also ramping up outsourcing of back office functions, research and development (R&D), and finance and accounting. The economic downturn has also accelerated the maturation of the outsourcing industry by prompting the evolution of new outsourcing models, pricing structures, and contractual arrangements.


Tina E. Decker
Vice President, HR Enterprise Employee Experience
Best Buy Co., Inc.

Jose Iglesias
Vice President, Global Solutions
Office of the CTO Symantec Corporation

Antonius Heijmen

Antonius Heijmen (Moderator)
Senior Advisor, Outsourcing/Offshoring

Antonius (“Ton”) Heijmen is senior advisor, outsourcing/offshoring, at The Conference Board. He has 35 years of experience in global operations, business development,
and consulting. He oversaw The Conference Board research project Thinking Offshoring Through: A Framework for...Full Bio

Registration and Pricing
Members: Sign in to see your special price (it may be complimentary!)
Non-Members: $500.00
Webcast Information

Webcast Help

Frequently Asked Questions

Customer Service

Flash Information

To view our webcasts Flash Player 9.0.28 and above is required.

Detect My Version

Upgrade Flash Player

Support Our Work

Support our nonpartisan, nonprofit research and insights which help leaders address societal challenges.






The 2021 IBI/Conference Board Health and Productivity Forum

The 2021 IBI/Conference Board Health and Productivity Forum

October 05 - 06, 2021 | (Chicago, Illinois)