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21 October, 2009 | (01 hr)

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In the current economic environment, many companies are faced with the challenge of maintaining the same level of productivity with a reduced budget, staff reductions, or other limited resources. In fact, Deloitte’s 2009 Global Shared Services survey of more than 265 shared services leaders reveals that the recession has increased urgency around delivering cost savings through shared services. During this webcast, our panelists will share how participants can maximize their current delivery of services and where they can increase value to their businesses beyond cost reductions. Most importantly, this webcast will provide the tools and resources to effectively "do more with less" in challenging times and beyond.

This webcast will discuss:

  • How shared services can deliver improvements in an environment of tight budgets
  • Strategies companies can employ to exceed cost reduction and drive greater value from shared service centers during the downturn
  • Frameworks for identifying specific high-opportunity areas in your organization


Jessica Golden

Jessica Golden
Principal, Strategy and Operations,
Deloitte Consulting LLP

Jessica Golden is a Deloitte Principal specializing in performance improvement and cost reduction strategies through Global Shared Services. Jessica advises Fortune 500 senior executives in developing and delivering multi-functional shared services and outsourcing optimization strategies in the f...Full Bio

Sanjeev Narula

Sanjeev Narula
Vice President, Global Financial Shared Services
Pfizer Inc

Sanjeev Narula has more than 20 years experience in financial reporting, accounting, controllership and shared service strategy planning and deployment. He has successfully led teams that rationalized and changed business processes. Sanjeev’s current position is Vice President, Global Finan...Full Bio

Casey Greenzweig

Casey Greenzweig (Moderator)
Program Director
The Conference Board

Casey Greenzweig is a Program Director at The Conference Board for the Global Business and Shared Services Conference, Shared Services Seminar, Strategic Sourcing and Supplier Relationship Management Conference, Big Data and Internet of Things Seminar, and the Corporate Development Conference.Cas...Full Bio

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