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A Tale of CX and Bots Part I: Customer Experience in the Age of Relevance
SEPTEMBER 05, 2019
How should companies react to the "tsunami of technological change" that confronts them? What is your company’s communication, experience, and innovation strategy in "the age of relevance"?
In this webcast, we are joined by Tom De Ruyck, Managing Partner at InSites-Consulting, who will bring insights and initiatives to help tackle these changes.
After this webcast the participants will have a:
- Clear understanding of the necessary shifts their CX strategy needs given the changing nature of technology and the customer
- Thinking framework that will help craft this strategy internally
Content Details for the full series :-