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16 October, 2018
Phil Forve, Program Director, explains all in this video.
Formed in 1986 at the height of the American Quality Movement and reflecting that movement’s evolution, this council encompasses a broad range of industries and a single overriding purpose: to share insights and best practices for driving performance excellence. We discuss:
- The future of quality and its role in innovation
- Alignment of quality with the corporate strategic plan and business plan
- Customer satisfaction and focus management
For more information, click here.
Philip Forve is the Council Program Director for the Quality Council. Phil retired from Cargill as AVP Business Excellence and Shareholder Relations Director in 2015 with 41 years’ leadership experience in operations, quality, safety, strategy, and systematic performance improvement. He was...Full Bio