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Marketing & Communications Webcasts On Demand

Beyond Customer Experience: Connecting the Dots

January 15, 2020 03:00 PM CET [15:00] (Brussels), 09:00 AM ET [09:00] (New York) | Special Webcast

Join this webcast as our guest speaker Koen de Staercke, Managing Director at Alvarez & Marsal, discusses how to choose and prioritize the right metrics, how to implement research, and how to integrate all touchpoints to improve customer experience and consequently drive growth. 

Economy Watch

January 08, 2020 11:00 AM ET [11:00] (New York) | Economics Watch

Join our expert researchers and economists will reveal findings from our latest C-Suite Challenge report and discuss what’s top of CEOs mind for the coming year. 

Marketing & Communications Center Chat

December 19, 2019 11:00 AM ET [11:00] (New York) | Marketing & Communications Watch

With only one company in the Fortune 500 not using social media, it seems we might have reached peak social media use among large U.S. firms. But the world’s largest companies seem to favor only the most-established social media platforms.

How to Truly Close the Customer Experience Gap

December 05, 2019 02:00 PM CET [14:00] (Brussels), 08:00 AM ET [08:00] (New York) | Special Webcast

Join us for this webcast as our guest speaker, Barbara Cador, Global Head of CX at Kantar, shares her insights on how an organization can become truly customer centric. 

Digital & Social Media 2020: Predictions and Probabilities

December 03, 2019 12:00 PM ET [12:00] (New York) | Special Webcast

This webcast will bring together some of the top experts in the field of digital and social media to offer their predicitons for the New Year. Learn what critical trends will impact the communications and marketing functions in your organization. 

Marketing & Communications Center Chat

November 21, 2019 11:00 AM ET [11:00] (New York) | Marketing & Communications Watch

Join experts from The Conference Board, along with leading marketing and communications practitioners, for a monthly webcast series to discover the latest approaches and most innovative strategies surrounding digital marketing, communications, and consumer dynamics.

Change Starts Here: A Disruptive Approach to Change

November 12, 2019 02:00 PM ET [14:00] (New York) | Special Webcast

Change is hard. Why? People! The bigger the organization, the harder it is to take your strategy and culture from the boardroom to the front line. Join Gary Magenta, the Chief Change Architect & SVP of Root Inc,, as he brings his unique style of “edutainment” and shares a proven change process. 

A Tale of CX and Bots Part III:

November 06, 2019 03:00 PM CET [15:00] (Brussels), 10:00 PM HKT [22:00] (HongKong), 09:00 AM ET [09:00] (New York) | A Tale of CX and Bots

This series will explore the impact of technology on customer experience.Part III focuses on how AI can help optimise Customer Experience.

Marketing & Communications Center Chat

October 31, 2019 11:00 AM ET [11:00] (New York) | Marketing & Communications Watch

Are ad agencies being fooled by online media and wasting big clients’ money? Bob Hoffman, Chief Aggravation Officer of Type A Group and a well-known industry disrupter, thinks so. 

Corporate Purpose: Does doing the right thing pay?

October 23, 2019 03:00 PM CET [15:00] (Brussels), 09:00 AM ET [09:00] (New York) | Special Webcast

In this webcast we will look at both the governance and strategy issues associated with business purpose.  Ultimately, does doing the right thing pay? 

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