Marketing Briefs

“Let the sun shine” could have been the slogan for the The Conference Board’s 2018 Corporate Communications Conference, held June 26-27. More than 150 corporate communicators took home new ideas to effectively get their messages out. Here are a couple quick-hit concepts from our speakers from great companies like Hilton, BASF, Boeing, State Farm, Love’s Travel Stops, Mars, American Express, IBM, Aflac, Seattle City Light, UPS, Bank of America Merchant Services, DuPont, Bridge Consulting.

The radical transparency of the new social landscape has empowered 24/7 auditors of corporate behavior, disrupting business with an astonishing velocity and creating a degree of angst for many c-suites and boards of directors.

With the recent controversy surrounding Facebook oversharing users’ personal data, a lesser-known social media app is surging with downloads, according to a report by CNBC. Vero promises never to share personal data and to stay ad free. Fourteen members of Forbes Communications Council weigh in on what brands should learn from Vero’s success when it comes to their own social media advertising efforts. Here is what they had to say.

Some of the catastrophic economic and labor market statistics from recent weeks are actually not that important. The bigger question is what happens when the economy opens. While businesses will reopen and millions will return to work, recovery is unlikely to be complete for quite a while. We discuss which consumption categories will see the biggest drop in business during the (slow) recovery.

12 key takeaways from our 2023 Ultimate CX Conference—Today We Are All a CXO

American customer satisfaction started a notable turnaround from its record low in Q2 2022 after a gradual decline since late 2018.

Changing some data practices, ahead of regulation, and giving consumers more control over how their personal information is shared will ultimately build long-term trust.

Businesses have realized the importance of building an outside-in culture. Now chief marketing officers have an opportunity to lead by engaging their C-suite colleagues in the change.

While the US is suffering the health and economic impact of the COVID-19 crisis, retailers’ silver lining is targeting the affluent segment through customer experience and value.

As strategic consultants to senior leaders, communicators play a critical role in driving outcomes, which makes it important for communications teams to develop robust employee development plans that suit the needs of the organization. Mayo Clinic begins with identifying accountabilities, establishes required competencies at each level, and tracks career progression tailored to individual employees’ own goals.