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October 12, 2022 | Report
In the report, we provide the findings of our 2022 global survey into how the HR function continues to evolve to support new business demands in highly volatile conditions.[1]
Our previous survey in 2020, at the start of the global pandemic, showed that the next phase of HR transformation is “fluid HR”, where the function is sweeping aside rigid legacy structures to work in more flexible and customer-centric ways to solve urgent business needs. HR functions working in this way proved their value during the pandemic by minimizing business disruption through mobilizing thousands of employees to first work from home and then adapt to hybrid working. The latter option is now recognized as a vital tool for attracting and keeping skilled staff.
As the economic clouds darken over Europe and businesses confront the reality of recession, HR fluidity will become ever more important. The function must find new ways to support business agility and workforce resilience during 2023, while continuing to combat widespread labor and skills shortages.
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