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What's Next for 21st-Century HR? Continuous Strategic Transformation

December 2017 | Research Report

How can HR take on business objectives and bring value to the business? How can HR remain agile and transformational well into the future? To examine the transformation process, we developed a framework to help organizations first assess where they are in their transformation journey, then determine the steps they can take to advance their efforts. The framework divides the process of HR transformation into four distinct phases. We also identified six core elements (with a set of actions to be taken within each element) as vital for a holistic transformation of the HR function.

Our Experts


Sherlin Nair

Research Associate, Human Capital


Amy Lui Abel, PhD

Vice President, Human Capital Research


Lyle Yorks, EdD

Distinguished Principal Research Fellow


Marion Devine

Senior Human Capital Researcher, Europe