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Digital Transformation: What Is It and What Does It Mean for Human Capital? (CHRO Business Implications)

July 2016 | Publication

While many executives believe that digital transformation should be a strategic priority, few companies have fully implemented it. Lack of digital leadership and uneven familiarity with digital are common barriers. In fact, one recent survey found that human capital lags behind other functions in developing expertise in this area. But there’s an even more fundamental problem: many people have only a fuzzy concept of what digital transformation actually is. New research from The Conference Board defines digital transformation, describes its business impacts, and outlines its numerous implications for human capital. This report also pinpoints 10 questions CHROs can ask to identify digital transformation’s human capital implications for their own organization.

Explore our full portfolio on the Digital Transformation in Human Capital.



Mary B. Young, D.B.A.

Principal Researcher, Human Capital
The Conference Board


Our Experts


Bart van Ark

Managing Director and Principal Investigator


Mary B. Young, D.B.A.

Principal Researcher, Human Capital


Gad Levanon, PhD

Vice President, Labor Markets


Carol Corrado

Senior Advisor and Research Director, Economics Program


Abdul Erumban

Senior Research Fellow


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