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CUSTOMER CENTRICITY

Marketing & Communications

MARKETING & COMMUNICATIONS CENTER

The stakes have never been higher to manage the dynamic relationship among employees, customers, and other stakeholders. Success requires pertinent, practical and proven marketing and communications know-how. We aim to address your most important opportunities through timely, peer-proven and practical knowledge that inspires you for what's ahead.

WEBCAST

The Growth Challenge: Focus On the Customer

This three-part series will explore different aspects of customer centricity. Part III will deep-dive into how organizations can achieve “Real Growth,” with insights from Kantar. 

July 11, 2019

ATTEND A CONFERENCE

18th Annual Change & Transformation Conference

Empowering Human-Centered, Data-Driven Change

June 18 - 19, 2020
New York, NY

WATCH A WEBCAST

WEBCAST

A Great Idea But...

This three-part series will explore different aspects of customer centricity. Part II will deep-dive into understanding how to get a great idea implemented in your organization. 

June 19, 2019

WEBCAST

Customer Journeys In The Individual Age: Unlocking The Real Potential

This three-part series will explore different aspects of customer centricity. Part I will deep-dive into understanding what customer journeys are all about. 

June 06, 2019