05 - 06 June, 2014


Building an Internal Organization Design Capability is a two-day LAB designed to help participants learn best practices in building internal organization design capability. Using a series of highly interactive, in-depth case studies, peer practitioners will address the critical issues in building capability while describing the approaches and tools they have used at their companies. Workshop leaders will also share important lessons learned about the philosophy and process of generating executive support and commitment for capability building.

Top 5 Benefits of Attending:

Gain real-life examples from leading companies who face the same challenges as you

  • Successfully engage with presenters and attendees for maximum learning
  • Define actionable ideas for progressing, no matter where you are on the capability continuum
  • Overcome the tougher aspects of capability-building (beyond frameworks, tools and training)
  • Effectively implement an action plan immediately after the event


Architecting for Success

Hear how best practice companies articulate the roles of Organization Effectiveness professionals and HR Business Partners, and how the groups work together to support business priorities.  Using shared toolkits and frameworks learn how diagnostics and contracting can enable seamless handoffs and effective partnerships.

Building Commitment and Evaluating Progress

Learn how companies have built strong executive commitment to organization alignment strategies, and see best practice examples of methods used, from apprenticeship programs to competency evaluations to outcome measures, that enable the assessment of OE practice maturity and impact.


Day One
Thursday, June 5, 2014 

8 – 9 AM Registration and Continental Breakfast 

9 – 9:30 AM Welcome and Introduction
Julie Salmon, Program Director, The Conference Board 

9:30 AM – 12:30 PM
LAB A: A Delivery Model for Effective Organization Design Engagements
In this workshop we will hear how various companies have built integrated delivery models to achieve an effective internal OD/OE practice.  Speakers will share best practices for articulating the roles of Organization Effectiveness professionals and HR Business Partners, and how the groups work together to support business priorities.   Some of the success factors that will be discussed include:

  • Having a clear and consistent delivery model
  • Leadership engagement with HR and OD
  • Measuring practice maturity and impact

Kreig Smith, Principal, AlignOrg Solutions
Reed Deshler, Principal, AlignOrg Solutions

10:40 – 10:55 AM Refreshment and Networking Break 

12:30 – 1:30 PM Networking Luncheon 

1:30 – 4:30 PM
LAB B: Building a Resilient and Sustainable Internal Consulting Practice
In this workshop our speaker will identify his “top 10” lessons learned from his experiences of building internal OD capability at five Fortune 100 companies over 25 years.  He will focus on some of the strategic priorities for OD consulting groups needed to lay the foundation for a sustainable and resilient internal consulting practice.  

Participants will learn how to: 

  • Establish a Charter and Brand and manage a project portfolio that delivers on that expectation.
  • Manage key stakeholders and demonstrate your value to the organization through meaningful outcomes measurement.
  • Operate in partnership with the Human Resources organization and expand the OD capabilities of HR partners/generalists.
  • Proactively manage external consulting engagements and leverage external partners effectively. 

Phil Lohr, Executive Director, Organization Consulting, Aetna 

3:00 – 3:15 PM Refreshment and Networking Break 

4:30 – 5:00 PM Group Dialogue
Debrief / Discussion and Reflection / Action Planning
Julie Salmon, Facilitator 

Day Two
Friday, June 6, 2014 

8 – 8:30 AM Registration and Continental Breakfast 

8:30 – 8:35 AM Opening
Julie Salmon 

8:35 – 11:35 AM
LAB C: The Process of Building Capability
Once tools are identified and processes are defined it is vital that everyone within the delivery model - line managers, OD professionals, and HR business partners – are trained on the methodology to ensure competent and consistent application.  Hear about the variety of levers one can pull to build internal capability over time.  Examples include defining competency profiles, using simulations to develop familiarity with tools, and utilizing apprenticeships to build skills.   Learn also how best practice companies sustain competency over time and invest in on-going learning and development at all levels.

May Speck, Senior Vice President – Human Resources, WageWorks

10 – 10:15 AM Refreshment and Networking Break 

11:30 AM – 12 PM Networking Luncheon 

12:00 – 3:00 PM
LAB D: Designing for growth- building organization design capability at Gap Inc.
Gap, Inc. the #1 US Specialty Retailer is building its organization design capability to support a global growth program.  Gap’s story will illustrate the criticality of building strong sponsorship, the importance of strategic alignment, and how providing a rigorous approach to organization design challenges can positively impact business outcomes.  This workshop will use the Gap Inc. example to set up a broader dialogue on why OD capability is critical today and will identify a set of principles for practitioners to apply in their own organizations.  

Participants will learn:

  • Strategies and approaches for engaging senior leaders as sponsors
  • Techniques for ensuring organization alignment to strategic priorities
  • Mechanisms for ensuring disciplined adherence to a structured, but flexible, set of tools and frameworks

Andrew Chandler, Senior Director - Organization Effectiveness, Gap, Inc. 

3:00 – 3:15 PM Action Planning and Close
Julie Salmon 

For more information, contact Hannah Sohn at hannah.sohn@conference-board.org.  

Sponsored by
AlignOrg Solutions